{"id":685,"date":"2013-06-05T19:42:48","date_gmt":"2013-06-05T19:42:48","guid":{"rendered":"http:\/\/www.5wpr.com\/new\/?p=685"},"modified":"2024-03-29T09:35:10","modified_gmt":"2024-03-29T09:35:10","slug":"consumer-public-relations","status":"publish","type":"post","link":"https:\/\/www.5wpr.com\/new\/consumer-public-relations\/","title":{"rendered":"3 Truths of Consumer Public Relations"},"content":{"rendered":"

Maybe you are one of them, but it\u2019s a cinch that you have been in line behind one of them. You know, one of those people who enters McDonald\u2019s and seems to have no idea what they want to order. Maybe they are having an existential quandary, or maybe they just can\u2019t decide between chicken and fish. Your conscience argues for a salad, but your appetite knows better. Everyone reading this knows how this story plays out. Big Mac. Almost every time. The statistics agree. Salad sales make up only 3 percent of the fast food chain\u2019s annual sales in the United States.<\/p>\n

But what does this have to do with modern age consumer public relations? Ronn Torossian explains.<\/p>\n

People buy what you promote<\/strong><\/h2>\n

When you see a McDonald\u2019s truck rolling down the road, what do you see on the side? Big Macs and french fries. What is McDonald\u2019s known for? Yep. This is pretty easy arithmetic. When you are successfully branded in any market, there is a temptation to expand and rebrand. Ronn Torossian says if you choose to expand, it is always better to do so without rebranding. Add options, sure. But, unless it\u2019s obsolete, stick with what got you the market share in the first place. Fast food consumers may want the occasional salad, but when it comes to burgers … billions and billions served.<\/p>\n

People buy what they are accustomed to buying<\/strong><\/h2>\n

This is similar to the previous point, but it differs in one key area. If you introduce and advertise a new item, there will still be a strong core of your market who WILL NOT DEVIATE. Whether you are selling cars, hairspray or cheeseburgers, your fans want what they love. Consumer PR should never lose sight of promoting and reinforcing habitual buying. Something new is terrific, but people love the classics. And they return to what\u2019s familiar again and again.<\/p>\n

People almost always choose \u201cwant\u201d over \u201cneed\u201d<\/strong><\/h2>\n

When you are staring at that big menu board and having that existential quandary, you know it\u2019s not about what you \u201cwant\u201d for lunch. You \u201cwant\u201d that big order of fries and a milkshake. But you feel like you \u201cneed\u201d to eat healthy. And, while McDonald\u2019s does occasionally promote its salads (particularly when they introduce a new variety) most of their advertising and public relations revolve around burgers and fries. Why is that? Simple. That\u2019s what people want. We don\u2019t go to a fast food joint to eat healthy. When you pull in at the Golden Arches, you are responding to \u201cwant\u201d not \u201cneed.\u201d McDonald\u2019s understands this. Successful consumer PR<\/a> firms, no matter what industry they are in, understand this as well. In a battle between \u201cwant\u201d and \u201cneed,\u201d taste almost always wins.<\/p>\n

For help developing a successful PR campaign that delivers what your customers are looking for, contact Ronn Torossian and 5WPR today.<\/em><\/p>\n

\n","protected":false},"excerpt":{"rendered":"

Maybe you are one of them, but it\u2019s a cinch that you have been in line behind one of them. You know, one of those people who enters McDonald\u2019s …<\/p>\n","protected":false},"author":3,"featured_media":2347,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[51,48,133],"yoast_head":"\r\n3 Truths of Consumer Public Relations - 5W NY PR Firm Blog<\/title>\r\n<meta name=\"description\" content=\"Maybe you are one of them, but it\u2019s a cinch that you have been in line behind one of them. 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