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5W. Research
AI Visibility Index Series · Published May 2026
5W AI Visibility IndexLuggage

Samsonite Is the World's Biggest Luggage Maker. AI Recommends Away

Samsonite sells more luggage than anyone — three brands, $3.6B in revenue, roughly a fifth of the global market. New 5W research finds the AI engines hand the recommendation to the direct-to-consumer challengers, and ranks the 25 brands by how often each is named.

A 5W research reportEngines: ChatGPT · Claude · Perplexity · Gemini · Google AI Overviews60+ queries · 25 brandsData window: Q2 2026
The Headlines
01
The DTC brands own the answer.
Away, Monos, and Béis lead the citation surface the legacy makers built the airport for.
02
Shelf space is invisible to AI.
Distribution through airports and department stores does not generate the reviews the engines retrieve.
03
The carry-on is the gateway query.
"Best carry-on luggage" is where the category's AI answer is won — and a startup owns it.
~15%
Estimated AI citation share held by Away — the most-cited luggage brand
~$40B
Estimated global luggage market in 2025
~$3.6B
Samsonite revenue — the largest luggage company, roughly 20% of the global market
~3x
Samsonite's revenue lead over the next-largest luggage company
Figure 1 · The Ranking

Who AI names first.

TOP 15 BRANDS BY EST. CITATION SHARE · Q2 2026
01AwayDTC / carry-on15.0%
02SamsoniteLegacy / full-range12.0%
03TumiPremium / business9.0%
04MonosDTC / minimalist7.5%
05BéisDTC / lifestyle6.0%
06RimowaLuxury / aluminum5.0%
07TravelproCrew / frequent-flyer4.3%
08JulyDTC / hardside3.6%
09Briggs & RileyPremium / warranty3.0%
10CalpakDTC / value-design2.6%
11American TouristerValue / mass2.2%
12DelseyMid-range / French1.9%
13ParavelDTC / sustainable1.6%
14Level8DTC / value-hardside1.4%
15AntlerHeritage / British1.2%

Source: 5W analysis of AI-generated responses across ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews, Q2 2026. Share represents the estimated proportion of brand citations across 60+ tracked consumer prompts spanning carry-on and cabin bags, checked and large luggage, premium and luxury, value and everyday, durability and warranty, and design and lifestyle. Remaining ~23.7% split across ranks 16–25 and unranked brands.

The Central Finding

The biggest maker is not the cited one.

Samsonite is the largest luggage company on earth — roughly $3.6B in revenue, about a fifth of the global market, and a portfolio that spans Samsonite, Tumi, and American Tourister. The 5W AI Visibility Index finds that Samsonite ranks second in AI citation share. The brand above it, Away, was founded in 2015.

The reason is the channel. Samsonite's scale was built on airport stores, department-store concessions, and decades of wholesale distribution — a presence that sells enormous volume and generates almost nothing an AI engine can retrieve. Away was built the opposite way: a direct-to-consumer brand that turned the carry-on into a cultural object, reviewed by every travel and product outlet and argued over in every packing thread. That is the material the models read.

And the category has a gateway query. The luggage decision, for most buyers, begins with "best carry-on" — and Away built its entire brand on that exact question. Own the carry-on and the engine carries the brand into adjacent answers; own the checked-bag aisle of an airport and the engine never sees you. The DTC challengers own the surface; the legacy giant owns the shelf.

— 5W Research, May 2026
"Samsonite has sold luggage for over a century and sells more of it than anyone alive. Ask an AI engine what suitcase to buy and it hands you Away — a brand barely ten years old. The gap is not quality. It is channel. Samsonite's scale lives in airports and department stores, where the engines cannot see it. Away's scale lives in reviews, in travel media, in the packing threads — which is exactly what the engines read. The carry-on is the question that opens the category, and a startup owns it. Own the question, or watch a younger brand answer it for you."
Ronn TorossianFounder & Chairman, 5W
Methodology

How we measured it.

5W analyzed more than 60 common consumer prompts across six primary sub-categories of the luggage market, running each prompt five times per engine in clean sessions. We identified which brands AI models consistently surface, which sources feed those citations, and how the answer changes with the use case in the query.

Carry-on & cabin

Away, Monos, July, Béis — the bags that anchor the category's gateway query.

Checked & large

Samsonite, Travelpro, Briggs & Riley, Delsey.

Premium & luxury

Rimowa, Tumi, Briggs & Riley, Bric's.

Value & everyday

American Tourister, Calpak, Level8, It Luggage.

Durability & warranty

Briggs & Riley, Travelpro, Samsonite.

Design & lifestyle

Away, Béis, Paravel, Arlo Skye.

Query types tracked. Real-world prompts including "best luggage," "best carry-on luggage," "best checked bag," "best luggage brands," "Away vs Monos," "most durable luggage," "best luggage for frequent travelers," and 50+ variations covering recommendation, comparison, and category-leadership intent.

Citation sources tracked. Travel and product-review media, consumer testing outlets, lifestyle and shopping editorial, community forums and packing threads, and brand-owned content.

Important framing — please read. This index measures AI citation share for communications and marketing strategy purposes only. It is not an assessment of build quality, durability, warranty value, or material performance, and it does not rank luggage on how well it travels. A brand's position reflects how often AI engines surface it in response to consumer prompts — not a 5W judgment of its product.
The Full Ranking

The Top 25 luggage brands, ranked by AI citation share.

#BrandCategoryAI VisibilityNotable
1AwayDTC / carry-onCategory-dominantFounded 2015; turned the carry-on into a cultural object and owns the gateway query for the category.
2SamsoniteLegacy / full-rangeLegacy leaderThe largest luggage company in the world by revenue and market share; scale built on airport and wholesale distribution.
3TumiPremium / businessPremium leaderOwned by Samsonite; the default citation for business and premium travel luggage.
4MonosDTC / minimalistDTC co-leaderCanadian direct-to-consumer brand; minimalist hardside design heavily cited in carry-on comparisons.
5BéisDTC / lifestyleLifestyle leaderShay Mitchell-founded; a social-first lifestyle brand cited across travel-bag and weekender queries.
6RimowaLuxury / aluminumLuxury tierLVMH-owned; aluminum and premium polycarbonate cases; the default luxury luggage citation.
7TravelproCrew / frequent-flyerFrequent-flyer nicheFounded by a pilot; cited as the crew and frequent-traveler choice for durability and rollability.
8JulyDTC / hardsideDTC nicheAustralian direct-to-consumer brand; hardside cases cited in design-led carry-on comparisons.
9Briggs & RileyPremium / warrantyWarranty leaderPrivately held; lifetime "simple as that" guarantee; owns the durability and warranty citation.
10CalpakDTC / value-designValue-design nicheDirect-to-consumer brand; design-forward luggage at accessible prices; cited in value carry-on queries.
11American TouristerValue / massValue nicheOwned by Samsonite; the mass-market value brand; cited in budget and family-luggage queries.
12DelseyMid-range / FrenchMid-range nicheFrench heritage maker; mid-range hardside and softside cases; a steady but thinner citation footprint.
13ParavelDTC / sustainableSustainable nicheDirect-to-consumer brand; recycled-material construction; owns much of the sustainable-luggage citation.
14Level8DTC / value-hardsideValue-hardside nicheDirect-to-consumer brand; value hardside cases; cited in budget and first-suitcase comparisons.
15AntlerHeritage / BritishHeritage nicheBritish heritage brand; lightweight cases; cited more strongly in UK-market queries.
16Bric'sLuxury / ItalianLuxury-nicheItalian family-owned maker; leather-trimmed premium luggage; cited in luxury and design queries.
17RoamDTC / customizableCustomization nicheDirect-to-consumer brand; made-to-order customizable cases; cited by design-led buyers.
18Arlo SkyeDTC / premiumPremium-DTC nicheDirect-to-consumer brand; aluminum and polycarbonate cases positioned as a design alternative.
19Eagle CreekTravel gear / packingPacking nicheCited heavily in packing-cube and travel-organization queries adjacent to core luggage.
20OspreyTravel backpacksBackpack nicheCited as the travel-backpack and carry-on-pack answer for one-bag and adventure travel.
21It LuggageValue / lightweightBudget nicheValue brand known for ultra-light cases; cited at the budget boundary of the category.
22TravelonAnti-theft / accessoriesSecurity nicheCited in anti-theft bag and travel-security queries rather than core suitcase comparisons.
23CotopaxiAdventure / duffelsAdventure nicheCited for colorful travel duffels and adventure bags; a lifestyle-adjacent presence.
24PatagoniaOutdoor / duffelsDuffel nicheCited for travel duffels and gear bags; an outdoor brand at the edge of the luggage category.
25Peak DesignTravel bags / cameraSpecialist nicheCited for travel and camera bags by photographers and one-bag travelers.
Winners

The brands winning the AI answer.

Away — Owning the Carry-On

Away built its brand on a single product and a single question: the best carry-on. A decade of travel-media coverage and review-economy presence made it the gateway answer — and the engine that names Away for the carry-on carries it into the category's adjacent queries.

Tumi — Owning "Premium" and "Business"

Tumi did not need the carry-on. Decades of association with business and premium travel gave the engines a clear, repeatable reason to name it whenever the query turns to executive or high-end luggage.

Briggs & Riley — Owning "Warranty"

Briggs & Riley attached itself to one word — durability — and one promise: a lifetime guarantee. Ask an engine for the most durable or longest-lasting luggage and the brand surfaces well above its size.

Monos & Béis — Owning the New Lanes

Monos took "minimalist" and Béis took "lifestyle." Each gave the engines a distinct, repeatable position rather than competing head-on with the default — and each now owns a slice of the answer.

Falling Behind

The brands AI is leaving behind.

Samsonite — The Largest Maker, Not the Cited One

Samsonite leads the world in luggage revenue, but its scale lives in airport stores and wholesale shelves the engines cannot read. A century of distribution does not translate into a citation footprint.

The Mid-Range Heritage Brands

Long-standing makers without a defining product or a sharp position blur together in AI answers. The engines retrieve the brand with a clear story and skip the rest of the tier.

Value Brands With No Owned Word

Budget luggage that competes only on price has nothing for an engine to attach a recommendation to. "Cheap" alone is a thin and crowded citation lane.

Wholesale-First Brands

Brands that sell mainly through retailers and rarely through their own channel generate little first-party content and few direct reviews — and underindex against their physical presence.

Structural Findings

Six structural truths about AI visibility in luggage.

01

DTC brands own the answer.

Away, Monos, and Béis — built in the review economy — lead the citation surface over the legacy makers.

02

The carry-on is the gateway.

The category's AI answer is won at "best carry-on" — the question most buyers ask first.

03

Shelf space is invisible.

Airport and department-store distribution sells volume but generates nothing the engines retrieve.

04

A defining product is a citation anchor.

A single recognizable case gives the engines a durable reason to cite the whole brand.

05

Owned words win sub-queries.

"Durable," "luxury," "minimalist," "sustainable" each route to the brand that claimed them.

06

Travel media drives citations.

Product-testing outlets and travel editorial feed luggage citations disproportionately.

Findings Specific to 2026

Six 2026 dynamics reshaping luggage AI citations in real time.

01

Travel demand keeps the category in the answer.

Sustained global travel growth keeps "best luggage" a high-frequency query the engines refresh often.

02

Sustainability is entering the answer.

Recycled-material construction is increasingly part of how the engines describe and rank cases.

03

Smart-luggage features surface selectively.

Trackers and charging are cited where allowed, but airline rules keep the framing cautious.

04

The DTC wave keeps widening.

New direct-to-consumer entrants keep adding reviewed challengers the engines can retrieve.

05

Warranty terms are a citation factor.

Lifetime-guarantee language is increasingly surfaced in durability and value queries.

06

One-bag travel is its own surface.

Travel backpacks and carry-on packs are forming a distinct, fast-growing citation lane.

The Playbook

General tips for luggage marketing teams.

  1. Audit category citation share quarterly. Luggage citations move with travel cycles, product launches, and review-season coverage.
  2. Decide which query you intend to own. Carry-on, checked, luxury, durable, sustainable — pick the question you can credibly win.
  3. Anchor the brand to a defining case. A single recognizable product gives the engines a durable citation hook.
  4. Earn product-testing and travel coverage. Review outlets and travel editorial feed luggage citations disproportionately.
  5. Keep spec and reference sources accurate. Dimensions, weight, and warranty terms are heavily retrieved — errors propagate.
  6. Build a clear position relative to the carry-on default. "The durable one," "the luxury one," "the value pick" are ownable lanes.
  7. Invest in first-party content if you sell wholesale. Retail distribution alone leaves the engines with nothing to read.
  8. Engage the sustainability narrative. Recycled-material construction now surfaces in answers — address it in retrievable content.
  9. Treat warranty as content. A lifetime guarantee earns citations only when it is published clearly and consistently.
  10. Re-audit after every major launch, travel season, or review roundup. Each materially reshapes the citation surface.
The Bigger Picture

The luggage decision now starts in the answer engine.

For a century, luggage was bought the way it was sold — off an airport shelf, in a department store, under a name a traveler already knew. That still happens. But a growing share of buyers now begin with a question typed into an AI engine, and the answer they receive frames the consideration set before they reach any store.

The Index shows what that surface rewards: a defining product, a deep record of independent reviews, and a clear position relative to the category's gateway query. Samsonite's scale was built in a channel the engines cannot see. Away's was built in exactly the one they read.

AI citation share is the scoreboard. In luggage, the brand AI names is the brand the review economy made the answer — not the brand with the most shelf space.

Frequently Asked Questions

The Luggage AI Visibility Index 2026.

What is the Luggage AI Visibility Index 2026…
A research report by 5W that ranks the top 25 luggage brands by AI citation share across ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews, based on 60+ consumer prompts tracked in Q2 2026.
Which luggage brand holds the highest AI citation share…
Away, with an estimated 15% — driven by its ownership of the "best carry-on" query, the gateway question for the category.
Is Samsonite the most-cited luggage brand…
No. Samsonite is the largest luggage company in the world by revenue and market share, but it ranks second in AI citation share. The direct-to-consumer brand Away leads, because its growth was built in the review economy the engines retrieve from.
Is this index a rating of luggage quality…
No. It measures AI citation share for communications strategy purposes only and is not an assessment of build quality, durability, or warranty value. A brand's rank reflects how often AI engines surface it — not how well its luggage performs.
What is citation share…
The estimated proportion of brand mentions a company receives across all tracked prompts and AI engines — the core metric used to rank brands in the Index.
What other industries has the AI Visibility Index Series covered…
Recent editions include Functional Beverages, Cookware, Luxury Watches, Home Security, Beauty, and Grocery Retail.