What it means
Corporate Communications Glossary
In the AI Communications era, corporate communications faces a new challenge: AI engines don't just summarize what the media says about a company — they synthesize it into definitive-sounding answers. When a buyer, investor, or journalist asks ChatGPT, Claude, or Perplexity "What does [company] do?" the answer is now corporate communications' responsibility to influence.
This glossary covers the working vocabulary of corporate communications — the terms every practitioner needs to build, protect, and project a company's narrative.
Corporate Communications Terms
- Corporate Narrative
- Executive Visibility
- Message Map
- Key Messages
- Talking Points
- Q&A Document
- Corporate Newsroom
- Spokesperson Protocol
- M&A Communications
- ESG Communications
- Brand Architecture
- Corporate Positioning
- Annual Report Communications
- Corporate Social Responsibility (CSR)
- Executive Thought Leadership