A town hall (or all-hands) is a company-wide meeting where leadership shares updates, celebrates wins, and takes employee questions — a core ritual of internal communication and transparency. Done well, it makes leadership visible and accountable and gives employees a direct line to the top; done as one-way broadcast, it becomes theater. The best town halls balance prepared messaging with genuine, unscripted Q&A, and are a key channel for aligning a workforce around priorities.