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CONSUMER & RETAIL

Beauty Brands Index 2.0: L'Oréal Paris, Dior Lead AI Answers

Published June 28, 2026 · Updated October 30, 2026

L'Oréal Paris was named in 100 of 288 four-engine answers (34.7%). Dior Beauty was named in 74 of 288 (25.7%), and the two intervals overlap. Chanel Beauty was named first most often, in 36 of 288. Google AI Overviews appeared on 57 of 72 searches, and e.l.f. was named most often within them, in 16 of 57.

288

AI answers analyzed across ChatGPT, Claude, Gemini and Perplexity

34.7%

of answers named L'Oréal Paris, the most-named (100 of 288)

28

tracked brands named at least once (of 28)

79.2%

of Google searches showed an AI Overview (57 of 72)

Version 2. This version replaces the first version of this study, first published June 28, 2026. It uses measured counts, so the two versions are not comparable. Version 2 asks 24 questions three times each on ChatGPT, Claude, Gemini and Perplexity (288 answers) and adds Google AI Overviews. Every rate comes with its count and a 95% interval.

What the data shows

01

100/288 (34.7%)

L'Oréal Paris appeared in 100 of 288 four-engine answers (CI 29.5–40.4%). Dior Beauty appeared in 74 of 288 (25.7%, CI 21–31%). The intervals overlap, so the two cannot be separated.
02

36/288 (12.5%)

Chanel Beauty was the first brand named in 36 of 288 answers, more than any other tracked brand. Its average first position was 2.1. L'Oréal Paris was named first in 7 of 288.
03

35/72 (48.6%)

Gemini named L'Oréal Paris in 35 of 72 answers. The other engines named it in 20 to 24 of 72. Gemini also named Estée Lauder in 19 of 72 (26.4%), against 6 to 10 of 72 elsewhere.
04

30/72 (41.7%)

ChatGPT named Ulta Beauty in 30 of 72 answers and Sephora in 22 of 72 (30.6%). Claude, Gemini and Perplexity each named Ulta Beauty in 9 or 10 of 72 and Sephora in 4 to 6 of 72.
05

61/288 (21.2%)

ulta.com was cited in 61 of 288 grounded answers, which made it the tracked brand domain cited most often. sephora.com was cited in 23 of 288 (8%) and L'Oréal Paris's own domain in 7 of 288 (2.4%). Most tracked brands had 0 of 288.
06

57/72 (79.2%)

Google AI Overviews appeared on 57 of 72 searches (CI 68.4–86.9%). On the other 15, no overview was shown.
07

16/57 (28.1%)

e.l.f. was the brand named most often in AI Overviews, at 16 of 57, followed by Sephora at 15 of 57 (26.3%). In the four-engine set, e.l.f. was named in 54 of 288 answers (18.8%).
08

121/288 (42%)

whowhatwear.com was cited in 121 of 288 four-engine answers, with 134 of 2,421 citations (5.5%). allure.com came second with 96 citations in 74 answers (25.7%).
09

1/12 (8.3%)

For 'What are the best clean beauty brands?', the only tracked brands named were Sephora and Ulta Beauty, each in 1 of 12 answers.

Appearance rate across 288 four-engine answers. The bar is the 95% confidence interval; overlapping bars cannot be told apart at this sample size.

Which brands AI engines name

L'Oréal Paris
34.7%
Dior Beauty
25.7%
Maybelline
22.2%
Chanel Beauty
21.9%
Fenty Beauty
21.9%
NARS
21.2%
Ulta Beauty
20.1%
e.l.f.
18.8%
YSL Beauty
17.4%
Estée Lauder
15.6%
Charlotte Tilbury
15.3%
Rare Beauty
15.3%
MAC
14.2%
Sephora
13.2%
Lancôme
12.8%
#NameNamed inAppearance rate95% interval
1L'Oréal Paris100/28834.7%29.5–40.4%
2Dior Beauty74/28825.7%21.0–31.0%
3Maybelline64/28822.2%17.8–27.4%
4Chanel Beauty63/28821.9%17.5–27.0%
5Fenty Beauty63/28821.9%17.5–27.0%
6NARS61/28821.2%16.9–26.3%
7Ulta Beauty58/28820.1%15.9–25.1%
8e.l.f.54/28818.8%14.7–23.7%
9YSL Beauty50/28817.4%13.4–22.2%
10Estée Lauder45/28815.6%11.9–20.3%
11Charlotte Tilbury44/28815.3%11.6–19.9%
12Rare Beauty44/28815.3%11.6–19.9%
13MAC41/28814.2%10.7–18.7%
14Sephora38/28813.2%9.8–17.6%
15Lancôme37/28812.8%9.5–17.2%

The full list

Own-domain citation is the share of 288 grounded answers that cited the entity's own domains (subdomains included). Citation share is of all 2,421 citations.

#BrandNamed inAppearance rate95% intervalFirst mentionOwn-domain citationCitation share
1L'Oréal Paris100/28834.7%29.5–40.4%3.92.4% (7/288)0.3%
2Dior Beauty74/28825.7%21–31%3.50.3% (1/288)0%
3Maybelline64/28822.2%17.8–27.4%4.10% (0/288)0%
4Chanel Beauty63/28821.9%17.5–27%2.10% (0/288)0%
5Fenty Beauty63/28821.9%17.5–27%3.30% (0/288)0%
6NARS61/28821.2%16.9–26.3%3.90% (0/288)0%
7Ulta Beauty58/28820.1%15.9–25.1%3.421.2% (61/288)2.7%
8e.l.f.54/28818.8%14.7–23.7%3.60% (0/288)0%
9YSL Beauty50/28817.4%13.4–22.2%3.50% (0/288)0%
10Estée Lauder45/28815.6%11.9–20.3%3.30.3% (1/288)0%
11Charlotte Tilbury44/28815.3%11.6–19.9%3.50% (0/288)0%
12Rare Beauty44/28815.3%11.6–19.9%3.90% (0/288)0%
13MAC41/28814.2%10.7–18.7%4.10% (0/288)0%
14Sephora38/28813.2%9.8–17.6%3.38% (23/288)1.4%
15Lancôme37/28812.8%9.5–17.2%3.30% (0/288)0%
16CeraVe35/28812.2%8.9–16.4%20% (0/288)0%
17K1832/28811.1%8–15.3%1.80% (0/288)0%
18La Roche-Posay31/28810.8%7.7–14.9%1.70% (0/288)0%
19Byredo29/28810.1%7.1–14.1%3.20% (0/288)0%
20Glossier28/2889.7%6.8–13.7%3.30% (0/288)0%
21Olaplex27/2889.4%6.5–13.3%1.90% (0/288)0%
22The Ordinary25/2888.7%5.9–12.5%4.30% (0/288)0%
23Le Labo22/2887.6%5.1–11.3%2.50% (0/288)0%
24Briogeo20/2886.9%4.5–10.5%3.40% (0/288)0%
25Kérastase16/2885.6%3.4–8.8%4.10% (0/288)0%

The top eight, side by side

#NameAppearance rateAnswers and intervalOther measures
1L'Oréal Paris34.7%100/288 answers · 95% CI 29.5–40.4%first-mention position: 3.9; owned-domain citation (7/288): 2.4%; citation share: 0.3%
2Dior Beauty25.7%74/288 answers · 95% CI 21–31%first-mention position: 3.5; owned-domain citation (1/288): 0.3%; citation share: 0%
3Maybelline22.2%64/288 answers · 95% CI 17.8–27.4%first-mention position: 4.1; owned-domain citation (0/288): 0%; citation share: 0%
4Chanel Beauty21.9%63/288 answers · 95% CI 17.5–27%first-mention position: 2.1; owned-domain citation (0/288): 0%; citation share: 0%
5Fenty Beauty21.9%63/288 answers · 95% CI 17.5–27%first-mention position: 3.3; owned-domain citation (0/288): 0%; citation share: 0%
6NARS21.2%61/288 answers · 95% CI 16.9–26.3%first-mention position: 3.9; owned-domain citation (0/288): 0%; citation share: 0%
7Ulta Beauty20.1%58/288 answers · 95% CI 15.9–25.1%first-mention position: 3.4; owned-domain citation (61/288): 21.2%; citation share: 2.7%
8e.l.f.18.8%54/288 answers · 95% CI 14.7–23.7%first-mention position: 3.6; owned-domain citation (0/288): 0%; citation share: 0%

All four engines returned grounded answers to all 72 prompts, but they named different brands. ChatGPT named retailers much more often than the others: Ulta Beauty in 30 of 72 answers (41.7%) and Sephora in 22 of 72 (30.6%). It named e.l.f. in only 5 of 72 (6.9%). Perplexity named e.l.f. in 18 of 72 (25%). Gemini named L'Oréal Paris in 35 of 72 (48.6%).

ChatGPT

72 asked · 72 returned · 72 grounded

Same questions, different answers

Ulta Beauty
41.7%
Fenty Beauty
31.9%
Sephora
30.6%
L'Oréal Paris
27.8%
Dior Beauty
26.4%
Chanel Beauty
23.6%

Claude

72 asked · 72 returned · 72 grounded

L'Oréal Paris
29.2%
Maybelline
29.2%
Dior Beauty
23.6%
Chanel Beauty
22.2%
e.l.f.
22.2%
YSL Beauty
18.1%

Gemini

72 asked · 72 returned · 72 grounded

L'Oréal Paris
48.6%
Dior Beauty
26.4%
Estée Lauder
26.4%
NARS
25.0%
Fenty Beauty
23.6%
Chanel Beauty
22.2%

Perplexity

72 asked · 72 returned · 72 grounded

L'Oréal Paris
33.3%
Dior Beauty
26.4%
e.l.f.
25.0%
Maybelline
23.6%
YSL Beauty
22.2%
NARS
20.8%

Google AI Overviews were captured through 72 U.S. desktop searches and scored only where an overview appeared, so five-engine figures use 288 + 57 = 345 answers.

The fifth engine

79%

Trigger rate: 57 of 72 searches

Google AI Overviews appeared on 57 of 72 searches (79.2%, CI 68.4–86.9%). The other 15 searches showed no overview. Within the 57 overviews, e.l.f. was named in 16 (28.1%), Sephora in 15 (26.3%), Maybelline in 13 (22.8%) and L'Oréal Paris in 12 (21.1%). Chanel Beauty was named in 6 of 57 (10.5%) and Estée Lauder in 0 of 57. allure.com was the most-cited source, with 29 citations (18.4%) and an appearance in 26 of 57 overviews (45.6%). youtube.com was next with 20 citations, then byrdie.com with 14.

Five-engine rankNameFive-engine rateFour-engine rank
1L'Oréal Paris32.5%1
2Dior Beauty24.3%2
3Maybelline22.3%3
4e.l.f.20.3%8
5Chanel Beauty20.0%4
6Fenty Beauty20.0%5
7Ulta Beauty20.0%7
8NARS18.8%6

Who each question surfaces first

Six questions from the set. Each tile uses that question's own four-engine answers as the denominator.

QuestionLeaderNextAI Overview
Q01 · 12 answersFenty Beauty 100.0%Rare Beauty 100.0%; Charlotte Tilbury 100.0%AI Overview shown on 3 of 3 searches
Q02 · 12 answersFenty Beauty 91.7%NARS 83.3%; Estée Lauder 75.0%AI Overview shown on 2 of 3 searches
Q03 · 12 answersL'Oréal Paris 100.0%Maybelline 91.7%; Lancôme 83.3%AI Overview shown on 1 of 3 searches
Q04 · 12 answersRare Beauty 100.0%NARS 100.0%; e.l.f. 83.3%AI Overview shown on 3 of 3 searches
Q05 · 12 answersDior Beauty 100.0%Chanel Beauty 100.0%; YSL Beauty 83.3%AI Overview shown on 2 of 3 searches
Q06 · 12 answersDior Beauty 100.0%Chanel Beauty 100.0%; YSL Beauty 66.7%AI Overview shown on 2 of 3 searches

The four engines produced 2,421 citations in total. whowhatwear.com was cited most often, with 134 citations (5.5%) across 121 answers. Next came allure.com (96), marieclaire.com (68), aol.com (68), youtube.com (66) and ulta.com (65). reddit.com was cited 41 times. Of 2,421 four-engine citations, general news and business press supplied 1,109 (45.8%), company and brand sites 522 (21.6%) and review and comparison publishers 439 (18.1%).

Four AI engines · share of 288 grounded answers

Most-cited domains

whowhatwear.com
42.0%
allure.com
25.7%
marieclaire.com
21.9%
ulta.com
21.2%
youtube.com
20.5%
goodhousekeeping.com
16.3%
aol.com
15.6%
vogue.com
14.9%
reddit.com
13.2%
byrdie.com
12.5%

Google AI Overviews · share of 57 overviews

allure.com
45.6%
youtube.com
29.8%
byrdie.com
24.6%
reddit.com
22.8%
google.com
17.5%
nytimes.com
15.8%
amazon.com
7.0%
nordstrom.com
7.0%
tiktok.com
5.3%
glam.com
5.3%

Citation share by source type

Share of all citations by the type of site cited. Source types were reclassified on October 29, 2026. 'Company / brand sites' now covers only the official sites of companies, brands and schools; publishers, directories, trade bodies and other sites have their own types, and sites that could not be placed are 'Other / unclassified'.

Source typeFour AI engines (of 2,421 citations)Google AI Overviews (of 158 citations)
General news / business press1,109 (45.8%)64 (40.5%)
Company / brand sites522 (21.6%)36 (22.8%)
Review / comparison publishers439 (18.1%)11 (7%)
Community / social141 (5.8%)43 (27.2%)
Trade / specialist press52 (2.1%)3 (1.9%)
Health publishers35 (1.4%)1 (0.6%)
Reference35 (1.4%)0 (0%)
Directories / rankings34 (1.4%)0 (0%)
Institutions / trade bodies20 (0.8%)0 (0%)
Official / government14 (0.6%)0 (0%)
Other / unclassified11 (0.5%)0 (0%)
Research / data providers9 (0.4%)0 (0%)

How can brands improve their AI visibility?

These steps follow from the measured results above. They describe what the engines cited in this study and are not a guarantee of results.

StepWhat this study measured
Put your facts on your own domain.Ulta Beauty's own domains were cited in 21.2% of grounded answers, Sephora's in 8.0% and L'Oréal Paris's in 2.4%. Ulta Beauty was named in only 20.1% of answers, yet its own domains were cited in 21.2%.
Keep your facts accurate on the sites engines cite.The most-cited sites other than the tracked names' own were whowhatwear.com (in 42.0% of grounded answers), allure.com (25.7%), marieclaire.com (21.9%), youtube.com (20.5%) and goodhousekeeping.com (16.3%). General news and business press supplied 45.8% of citations and review and comparison publishers 18.1%.
Check each engine separately.ChatGPT named Ulta Beauty in 41.7% of answers against 12.5% on Gemini. ChatGPT named Sephora in 30.6% of answers against 5.6% on Gemini.
Do not ignore video and community sites.Community and social sites supplied 27.2% of Google AI Overview citations against 5.8% in the four chat engines. youtube.com was cited in 29.8% of overviews, reddit.com in 22.8% and tiktok.com in 5.3%.
Watch names outside the tracked list.Maison Francis Kurkdjian (28), Jo Malone London (22), Creed (20), Tom Ford (19) and Neutrogena (18) were named often but were not tracked.
Re-run the same questions every month.Compare counts and intervals, not ranks. The 24 questions are in the appendix.

Frequently asked questions

Which beauty brand do AI engines name most often?

L'Oréal Paris, named in 100 of 288 four-engine answers (34.7%, CI 29.5–40.4%). Dior Beauty was second at 74 of 288 (25.7%, CI 21–31%). The intervals overlap, so the two cannot be separated statistically.

Which brand is named first most often?

Chanel Beauty was the first brand named in 36 of 288 answers, with an average first position of 2.1. Most of these came from fragrance questions. For example, it was named first in 11 of 12 answers about the best women's perfume and in 11 of 12 about perfume brands for gifting.

How often do Google AI Overviews appear for beauty questions?

An overview appeared on 57 of 72 searches (79.2%, CI 68.4–86.9%). Within those 57 overviews, e.l.f. was named most often, in 16 (28.1%).

Which sources do the engines cite?

Across 2,421 four-engine citations, whowhatwear.com was cited most (134 citations, in 121 of 288 answers), followed by allure.com (96 citations). In AI Overviews, allure.com led with 29 citations and appeared in 26 of 57 overviews.

Do the engines cite beauty brands' own websites?

Rarely, apart from the retailers. ulta.com was cited in 61 of 288 grounded answers (21.2%) and sephora.com in 23 of 288 (8%). L'Oréal Paris's own domain was cited in 7 of 288 (2.4%), and most tracked brands were cited in 0 of 288.

Do the four engines agree?

Only in part. ChatGPT named Ulta Beauty in 30 of 72 answers, while each of the other engines named it in 9 or 10 of 72. Gemini named L'Oréal Paris in 35 of 72, against 20 to 24 of 72 on the other engines. Dior Beauty was steady at 17 to 19 of 72 on every engine.

How this study was measured

24 questions × 3 runs each × 4 AI engines = 288 answers + 72 Google searches · 57 AI Overviews

24 questions, each asked 3 times on each engine, measured October 26, 2026. Market: United States, English. The destination site was not mentioned to any engine. Entities count as named when they appear in the answer text or the extracted entity list; products, imprints and research arms roll up to their parent.

EngineModel IDs calledAskedReturnedGrounded
ChatGPTgpt-5-mini727272
Claudeclaude-sonnet-5-5727272
Geminigemini-3.7-flash727272
Perplexitysonar-pro727272
Google AI OverviewsDataForSEO Google SERP (live, advanced)7257 shown57

Own-domain citations count a domain plus all its subdomains, with the same rule in every table.

Definitions

  • Appearance rate: answers naming the entity ÷ answers returned, with Wilson 95% intervals.
  • First mention: average order in which the entity first appears (1 = first).
  • Own-domain citation: grounded answers citing the entity's domains ÷ grounded answers.
  • Citation share: citations to the entity's domains ÷ all citations.

Limits

  • Measured on one day, October 26, 2026. Answers came from each engine's API (model IDs above); the consumer apps can answer differently.
  • Only 28 tracked brands were scored. Untracked names that appeared often were not scored, including Maison Francis Kurkdjian (28), Jo Malone London (22), Creed (20), Tom Ford (19) and Neutrogena (18).
  • Names are counted when they appear in an answer's text, so longer forms such as legal company names (for example "Meta Platforms, Inc." or "Ralph Lauren Corporation") count toward the brand.
  • The source-type classification puts several magazine sites, including whowhatwear.com and marieclaire.com, under 'Company / brand sites'. That inflates the share for that type.
  • AI Overview figures are based on only 57 overviews, so the estimates for individual brands are less precise than the four-engine figures.
  • One question, "Sephora vs Ulta: where should I buy beauty products?", names two retailers, so their counts include up to 12 answers to it. The leading brands are the same without it.
  • Intervals treat each answer as independent, so they understate uncertainty for the 24 repeated questions.
  • Source types were reclassified on October 29, 2026: 'Company / brand sites' now means only official company, brand or school sites. Name counts did not change.

Appendix: The 24 questions

Questions marked "Core question" are the original study questions, asked word for word. The others are added neutral questions.

#QuestionGroupSource
01What is the best makeup brand right now?Beauty BrandsCore question
02What is the best foundation for olive skin?Beauty BrandsCore question
03What is the best mascara for length?Beauty BrandsCore question
04What is the best liquid blush?Beauty BrandsCore question
05What is the best women's perfume?Beauty BrandsCore question
06What is the best men's cologne?Beauty BrandsCore question
07What is the best niche fragrance brand?Beauty BrandsCore question
08What is the best shampoo for damaged hair?Beauty BrandsCore question
09What is the best bond repair hair treatment?Beauty BrandsCore question
10What is the best hair growth product?Beauty BrandsCore question
11What is the best body lotion that smells good?Beauty BrandsCore question
12Sephora vs Ulta: where should I buy beauty products?Beauty BrandsCore question
13What is the best skincare brand for beginners?Beauty BrandsCore question
14What is the best drugstore makeup brand?Beauty BrandsAdded question
15What is the best long-wear concealer?Beauty BrandsAdded question
16What is the best tinted moisturizer or skin tint?Beauty BrandsAdded question
17What is the best lipstick brand?Beauty BrandsAdded question
18What is the best perfume for everyday wear?Beauty BrandsAdded question
19Which perfume brands are best for gifting?Beauty BrandsAdded question
20What is the best shampoo for curly hair?Beauty BrandsAdded question
21What is the best dry shampoo?Beauty BrandsAdded question
22What is the best body wash?Beauty BrandsAdded question
23What are the best clean beauty brands?Beauty BrandsAdded question
24What is the best sunscreen for the face?Beauty BrandsAdded question

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