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Digital PR · Published May 18, 2018

Ronn Torossian
Founder & Chairman, 5W

What Is Experiential Marketing? Definition and Examples

marketing strategy and planning for business growth
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Experiential marketing is a strategy that puts a brand in front of consumers through a live, in-person event. It replaces the advertisement, video, or social post with a moment attendees can touch, taste, or try. They then share that moment through social media, press coverage, or word of mouth. Global experiential marketing spend reached $128.35 billion in 2024, according to PQ Media, the first time spending passed pre-pandemic levels.

How Does Experiential Marketing Differ From Traditional Advertising?

Experiential marketing replaces a one-way message with an interaction the attendee can touch, taste, or try. A television ad or a paid social post asks a consumer to watch. An experiential activation asks a consumer to participate, whether that means testing a product, entering a branded space, or joining a live event.

EventTrack's 2026 benchmark study surveyed more than 1,000 U.S. corporate marketers in the summer of 2025. It found that 84% of consumer marketers and 86% of B2B marketers plan to increase event spending in 2026. The same study found that lead and data capture, not foot traffic, is now the top metric marketers use to judge a consumer event's success.

What Are the Benefits of Running an Experiential Marketing Campaign?

An experiential campaign gives a brand four concrete advantages over a standard media buy: original content, direct product trial, earned media, and first-party data. Each benefit compounds the others when a campaign targets a specific audience at a specific moment.

  • Original content: attendees and press generate photos, video, and reviews the brand can reuse across social and paid channels.
  • Direct product trial: attendees test a product in person, which lowers the perceived risk of a first purchase.
  • Earned media: journalists and influencers cover events that are visually distinct or tied to a cultural moment.
  • First-party data: sign-ups, RSVPs, and on-site surveys give a brand consented contact data instead of third-party targeting.

Why it works: Cvent's 2026 experiential marketing research found that 90% of surveyed marketers believe experiential campaigns increase engagement. It also found that 58% of marketing executives said the format increases brand advocacy. The mechanism is participation. An attendee who posts their own photo or video is a more credible source to their own network than a brand's paid ad.

What Does a Successful Experiential Marketing Campaign Look Like?

RevAir's 2023 "REVaissance" campaign shows what a well-targeted experiential activation delivers. 5WPR paired in-person product education events for RevAir's Reverse Air Dryer with two stops on Beyoncé's Renaissance Tour. One stop was in New York, the other in Atlanta.

At the New York stop, tastemakers tried the Reverse Air Dryer on braided styles at Braided NYC. Seventeen editors then attended the Renaissance Tour show at MetLife Stadium. In Atlanta, 16 creators received the same product education ahead of that tour stop, including names from the Bravo television universe. The campaign generated organic social content and press coverage from beauty editors, stylists, and influencers. 5WPR credits the campaign with lifting visibility and views on RevAir's Instagram profile. Read the full breakdown in 5WPR's RevAir campaign recap.

How Do Brands Measure Experiential Marketing ROI?

Brands measure experiential marketing ROI primarily through lead capture, not attendance. EventTrack's 2026 study found that data and lead capture now outranks foot traffic as the top success metric for consumer events.

Reported ROI on well-designed experiential campaigns commonly falls between 3:1 and 5:1 on spend, according to EventTrack 2026. The study labels that range a directional benchmark, not a measured average across every campaign. Brands should track sign-ups, sales-qualified leads, and repeat purchases tied to an event's attendee list. They should then compare that cost per lead against a paid media campaign with a similar budget.

What Are the Risks or Limitations of Experiential Marketing?

Experiential marketing's main limitation is program maturity, not consumer interest. Cvent's 2026 research found that 78% of B2B marketers already allocate budget to experiential marketing. Yet fewer than one in three, 30%, rate their own program as established or advanced.

A single event also carries a hard ceiling on reach compared with paid media. Attendance is capped by venue size and travel radius. Brands offset that ceiling by planning content capture, livestreams, and influencer attendance into the event budget from the start. For a channel-blending approach, see how integrated PR, paid media, and content.

Frequently Asked Questions About Experiential Marketing

What is an example of experiential marketing?

RevAir's 2023 REVaissance campaign is a documented example of experiential marketing run by a PR agency. It paired in-person product demonstrations with two stops on Beyoncé's Renaissance Tour. Another documented example is Sparkling Ice's 300 million impression integrated campaign, which combined live activations with PR and influencer content.

Is experiential marketing part of PR or advertising?

Experiential marketing typically sits inside a PR or brand experience team, not a paid advertising team. Its main output is earned media and organic social content, not a paid placement. Many brands run it alongside influencer marketing partnerships so the same event produces both press coverage and creator content.

How do brands measure ROI on an experiential campaign?

Brands measure experiential marketing ROI through lead capture, sign-ups, and repeat purchases tied to an attendee list. They then compare the cost per lead against a paid media campaign. EventTrack's 2026 study found lead capture has replaced foot traffic as the leading success metric for consumer events.

Is experiential marketing growing in 2026?

Experiential marketing is growing in 2026. PQ Media reported that global spend reached $128.35 billion in 2024. EventTrack's 2026 study found that 84% of consumer marketers and 86% of B2B marketers plan to increase event spending this year.

How does experiential marketing connect to a brand's other marketing channels?

Experiential marketing connects to a brand's other channels through the content and data it generates on-site. Photos, video, and attendee data feed a brand's PR and digital marketing efforts. The format is also a growing part of event marketing and PR strategy heading into 2026.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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Tags

  • Experiential Marketing
  • Event Marketing
  • Brand Activation

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