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5WPR News · Published January 29, 2024

Ronn Torossian
Founder & Chairman, 5W

Understanding the Defense Tech Industry and the Role of Public Relations

defense tech public relations expert advising on strategy
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Defense technology transcends the world of gadgets and apps. It delves into the intricate landscape of national security, cutting-edge innovation, and complex ethical considerations. 

In this high-stakes arena, public relations isn't simply useful when it comes to crisis control. It's a masterful leader, creating strategies that help companies build trust, and ultimately, achieve more success. 

Effective public relations in the defense tech industry involves more than just dealing with the present. It also involves influencing the future. PR professionals can do this by building trust, promoting responsible innovation, and engaging with various stakeholders. Their goal is to change how the public sees the defense tech industry. 

They want to create a future where security and ethics work together, where innovation saves lives, and where defense tech companies are seen as responsible partners working towards a safer world.

PR subtlety

Defense tech PR demands a nuanced approach unlike any other. Forget the Silicon Valley playbook of viral trends and flashy apps. Here, technology isn't about entertainment. It's about protecting lives, forging strategic partnerships, and navigating ethical gray areas. PR professionals must become adept at changing strategies by the minute, understanding the delicate balance between promoting advancements and maintaining confidentiality.

Audiences

The stakeholders for defense tech PR are incredibly diverse, unlike many others. Government agencies with competing priorities, military branches with specific technological needs, private contractors vying for contracts, and a cautious public with varied opinions on the industry. 

Each one of those stakeholders demands a tailored approach. Understanding their anxieties, priorities, and preferred communication channels is key to crafting targeted messaging that resonates.

Trust through transparency

In an industry cloaked in secrecy, trust becomes the lifeblood of success. PR professionals must master the art of transparency, finding creative ways to showcase the value of technologies without compromising classified information. 

Highlighting partnerships with esteemed research institutions, emphasizing robust ethical frameworks, and showcasing community engagement initiatives can build public confidence and establish companies as responsible industry members.

Innovation

Defense tech thrives on breakthroughs that push the boundaries of possibility. PR plays a crucial role in amplifying these advancements, securing investment, and attracting top talent. 

This involves crafting compelling narratives that go beyond technical specs and delve into the real-world impact of technologies. Humanizing the story by showcasing how innovations protect lives and contribute to global security can foster public support and attract crucial investment.

Crisis PR

Unexpected events are unavoidable, especially in defense tech, where even small mistakes can have serious consequences. To protect against these risks, a strong crisis communication plan is essential. It allows for immediate and transparent responses to potential controversies. 

Key steps include training spokespersons, carefully crafting preemptive messages, and maintaining open lines of communication with stakeholders. These measures are critical for minimizing harm and preserving trust.

Defense tech and ethics

The ethical complexities surrounding autonomous weapons, drone warfare, and data privacy demand proactive communication from defense tech companies. 

PR professionals must be well-versed in these intricacies, working with legal and ethical experts to craft messaging that acknowledges concerns, outlines responsible development practices, and showcases commitment to ethical AI frameworks.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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