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Public Relations · Published October 4, 2024

Ronn Torossian
Founder & Chairman, 5W

How PR and Performance Marketing Work Together

PR builds the credibility and awareness that make performance marketing campaigns convert at a lower cost, and paid media extends PR's reach.

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Public relations amplifies performance marketing by building the credibility and awareness that make paid campaigns convert more efficiently, while paid media extends the reach of stories PR has already secured coverage for. Brands that run PR and performance marketing on separate calendars typically pay more per conversion than brands that sequence the two together, which is why 5W's performance marketing agency team plans paid campaigns against the same calendar as PR.

How Does PR Support Each Stage of the Customer Journey?

PR supports awareness through press releases, media outreach, and thought leadership that position a brand as a category expert before a prospect ever sees a paid ad. It supports the consideration stage through case studies, testimonials, and product reviews that give potential customers proof points a paid ad alone cannot provide.

Why it works: A press mention from a trusted outlet functions as third-party validation that a brand cannot generate for itself inside an ad unit. When a paid social or paid search campaign runs after that validation exists, the ad is reinforcing a story the prospect has already encountered rather than introducing the brand cold.

How Does Earned Media Lower Paid Media Costs?

Earned media lowers paid media costs in two ways: high-quality backlinks from press coverage improve organic search rankings, which reduces how much a brand needs to spend on paid search to appear for the same queries, and shareable PR content amplified on social media extends reach that would otherwise require ad spend.

Why it works: Search engines treat backlinks from reputable, high-authority sites as a trust signal, so a spike in earned coverage around a launch typically improves organic rankings for related terms within the following weeks. That organic lift means paid search does not have to carry the full cost of visibility for that launch on its own.

How Should PR and Performance Marketing Teams Coordinate?

PR and performance marketing teams coordinate by aligning goals (if the objective is brand awareness, PR should focus on generating media coverage while performance marketing drives traffic to the resulting content), maintaining consistent messaging and brand voice across both channels, and sharing the same campaign calendar so paid spend can be timed to press embargoes and confirmed placements.

Why it works: A performance marketing team that does not see the PR calendar has no way to time a retargeting push around a press hit, which means the highest-attention moment for a brand's story goes unamplified by paid media. 5W runs both functions from the same calendar specifically to close that gap.

How Does Crisis Management Intersect With Performance Marketing?

An effective online reputation management strategy anticipates potential reputational risks and prepares a response plan before a crisis occurs, protecting the brand credibility that paid campaigns depend on to convert. A brand running paid ads during an unmanaged reputational crisis typically sees conversion rates drop, since prospects encountering the ad may also be encountering negative coverage in the same search results.

Which Metrics Show Whether PR Is Supporting Performance Marketing?

The metrics that show PR supporting performance marketing include website traffic lift following a coverage spike, lead generation from press-driven website visits, and organic search ranking movement on terms related to recent press mentions, alongside the traditional PR metrics of media clippings and social engagement.

Why it works: Traditional PR metrics like impressions and clippings show reach but not business outcome. Tracking website traffic and lead generation in the days immediately following a coverage spike ties PR activity to the same revenue-level metrics a performance marketing dashboard already tracks, which is what lets a brand justify PR spend on the same terms as paid media spend.

PR and Performance Marketing Integration FAQ

Does PR directly generate sales the way performance marketing does?

PR rarely drives a direct purchase the way a paid search ad can, but it builds the brand trust and awareness that make a following paid campaign convert at a lower cost. The two channels are complementary rather than interchangeable.

How quickly does earned media affect paid search costs?

Backlinks from earned coverage typically begin influencing organic search rankings within a few weeks of publication, though the exact timing depends on the authority of the outlet and how many other sites pick up the story. Paid search costs for related terms can ease as organic rankings improve.

Should PR and performance marketing budgets be managed together?

Managing PR and performance marketing budgets under one calendar, even if they report through different line items, lets paid spend respond to confirmed press placements instead of running on a fixed schedule that ignores them.

5W runs PR and performance marketing from a shared calendar, sequencing paid spend around confirmed press coverage instead of running the two in isolation. 5W runs AI Search (GEO) programs for brands across consumer, B2B, financial services, healthcare, and technology, building the machine-readable footprint that gets brands cited, not just ranked. Learn more at https://www.5wpr.com/practice/geo-optimization.cfm.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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