Glossary / Agentic Commerce

Agent2Agent (A2A)

Agent2Agent (A2A) is a protocol enabling direct communication and task delegation between AI agents without exposing sensitive user data.

In commerce, A2A allows a buyer's personal agent to coordinate with a merchant's agent — negotiating, confirming, and delegating across a transaction. The Universal Commerce Protocol supports A2A as one of its integration options for agent-to-agent commerce journeys.

A2A points to where agentic commerce is heading: not a buyer's agent operating a merchant's website, but two agents transacting directly with each other. For brands, that means a future in which the merchant-side agent is itself a commercial asset that must be built and maintained.

FAQ

What is Agent2Agent?

A2A is a protocol that lets AI agents communicate and delegate tasks to each other directly, without exposing sensitive user data.

How is A2A used in commerce?

It allows a buyer's agent to coordinate directly with a merchant's agent to negotiate and complete a transaction.

Related: Model Context Protocol | Universal Commerce Protocol | Buy-for-Me | Agentic Commerce

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