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Public Relations · Published December 13, 2013

Ronn Torossian
Founder & Chairman, 5W

Fast Food Joints at Center of Wage Debate

fast food workers protest for better wages and working conditions
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In a recent show of solidarity that stretched across 100 US cities, thousands of fast food, and retail workers walked off the job. The “strikers” are protesting what they are calling “poverty wages” that do not afford them the ability to support themselves, let alone their families.

Some have said that they understand why starting salaries are low, but after years on the job they are still making barely above minimum wage. While this issue might seem like a minor one given the other major issues of the day, the political timing of the strike – not to mention the social, and cultural timing right around the holidays – creates a much more strident call to action for the companies involved.

According to 5WPR CEO Ronn Torossian, the timing is well placed for greatest effect.

This time of year, more than any other, companies want to be seen, and understood to be charitable, and kind. A corporate image of a company that would starve it’s workers’ children to make a profit is exactly the opposite of what these companies wish to portray. And that is exactly the sort of pressure the strikers hope to leverage.

But, more than anything else, the public relations impact of the strike could be to change the general perception of fast food jobs. For most people, a fast food gig is one for teens, or young adults; something for spending money while they are still in school. However, looking at the strikers, consumers cannot help but notice that the vast majority are adults.

In fact, some have estimated that 8 out of 10 fast food workers are the primary breadwinners in their homes. This is a much different picture, and Torossian believes this picture will paint a much different perspective.

While the fast food giants do not have a PR crisis on their hands at the moment, if they choose not to act quickly, they may soon be dealing with one.

Workers Strike Outside McDonalds (Peter Foley/EPA)

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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