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Branding · Published February 3, 2023

Leigh Ann Ambrosi
Managing Partner & EVP, Consumer Lifestyle

Goldman Sachs, Amazon Job Cuts: How Mass Layoffs Can Affect Your Brand Perception

city layoffs impacting municipal services and workers across the country
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The last couple of months have been filled with headlines of different brands and corporations announcing job cuts and layoffs, as companies started to cut jobs not just in the US but all over the globe. Unfortunately, these mass layoffs and job cuts have also resulted in negative perceptions for brands, even though companies have pointed to the changing economic climate as the reason for the decision. No matter the reason, companies have to be careful before announcing and cutting jobs, as the news can impact the opinions of employees, shareholders and consumers.

Operational Organization

Once a company has determined that it needs to downsize, it's important to communicate with employees before the job cuts start happening. That means companies will have to get their human resources departments involved to create a communication plan regarding the layoffs and ensure that the company complies with all state and federal law requirements. The company will also need to ensure that everyone will be on the same page regarding the logistics of the layoffs, such as the last day of each employee, when they'll be getting their paychecks, and gathering various resources that the employees might need aside from their benefits and severance packages. The company will have to figure out a way it will communicate the layoffs to the employees, which should always be done in private.

Communicating the News

The next step that the company will have to take is going to happen while communicating with the employees regarding the layoffs and job cuts. The employees will need to know the reason why the company made the decision and relay all of the information that the employees that are going to be let go might need such as the last day, benefits and severance packages, and when they'll receive the last paycheck. Companies should also allow the employees an opportunity to ask questions or share their feelings as this is not an easy piece of news for anyone to take, and they all deserve to have the necessary information.

Support and Transparency

Once a company has communicated with the employees regarding job cuts and layoffs, it's time to start working on recommendation letters for any employees that might need them to find new job positions, or be available as a referral. Companies will also have to be mindful of the employees that remain at the company and remain transparent regarding future layoffs, and how they can reach out if they have any concerns or questions.

Leigh Ann Ambrosi

Written by

Leigh Ann Ambrosi

"> Leigh Ann Ambrosi leads the Consumer Lifestyle division at 5W. With over 25 years of experience, she is a seasoned expert in brand development, publicity, and media relations. Whether shaping strategy, restructuring workflow, handling multiple clients or managing budgets big or small, she effects change with a constant eye towards producing results. Prior to joining the 5W team, Leigh Ann was Executive Vice President, and Chief Administrative Officer at Magrino Public Relations for over nine years. While at Magrino, she oversaw the Consumer and Food, Wine, & Spirits divisions, and managed the operations of the agency. She was responsible for signing new clients, strengthening existing client relationships and programs, and providing oversight for brands including Martha Stewart, Hunter Douglas, SCOUT, The Ranch, Vaughan, Flybird Cocktails, and Horse Soldier Bourbon, among others. Her passion for her work is paramount, which positions her as a strong mentor to junior staff, inspiring them to a higher level of performance. One of her many accomplishments previous to her agency work include a career in book publishing publicity and marketing, where she created multi-platform marketing campaigns that encompassed advertising, events, social media, buzz marketing stunts, publicity, brand building, and strategic partnerships. During her tenure in publishing, she helped to build the brands for authors including Mario Batali, Deepak Chopra, Jillian Michaels, Tyler Florence, Haylie Pomroy and more. Leigh Ann holds a degree in Mass Communications, with a minor in Journalism, from the University of Massachusetts, Amherst. She lives with her two kids in Maplewood, NJ

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