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Public Relations · Published December 5, 2022

Ronn Torossian
Founder & Chairman, 5W

Implementing a PR Strategy

public relations strategy for effective communication and brand building
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These days, pursuing public relations efforts for the sake of having any sort of public relations effort, is the same as not doing anything at all because any plan without a goal, or a strategy isn't going to be useful. That's why it's important for companies to implement the right public relations tactics and strategies in their campaigns.

Goals

The first step that every company that wants to pursue any sort of public relations efforts is to set a goal that it wants to achieve. The goal can be anything from launching a new product, expanding the target audience, or expanding the customer base. What the company wants to accomplish will affect everything else about the campaign, which is why it's important to begin at the end. Not only that, but setting goals allows companies to figure out various important elements for their public relations campaigns, such as the research that the company used to conduct to reach the goal, how it can achieve the goal, and more. It's important to ensure that any public relations efforts a company conducts is going to generate a return on investment, whether that investment is going to be time, effort, or money. That's why it's important for companies to begin at the end of their overall campaigns to make sure they'll be able to reach that end point.

Research

Once a company has defined who it wants to target with a public relations campaign, it's time to start researching and learning more about that audience. That means looking into the types of media that the target audience enjoys, whether any of them are relevant to the company or its solutions, taking note of each media, and gathering other important information about the audience. Overtime, companies can use the strategy to figure out who they need to reach out to, in terms of reporters, journalists, and general media outlets to improve their public relations efforts and generate positive media coverage, which will, in turn, reach the target audience. This also helps companies figure out the types of stories that are beneficial to a business, the frequency of content about the business and its solutions, and more.

Story

All of the research that the company has previously conducted is going to be essential in helping the company figure out the type of story it should be telling to the target audience in order to grab and hold their attention. When crafting a story, it's important for companies to always be factual and have an attention grabbing hook. Aside from the hook itself, which can be about product launches, research the company has conducted, a new campaign, growth, fundraising, or anything else, it's also important for companies to look and talk about the bigger picture. That means angling the story in a way that will inform the audience of the larger picture, such as how the company can impact the market in a few years, why its solutions are important for the customers, and provide supporting evidence of those claims.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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