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Branding · Published August 7, 2013

Ronn Torossian
Founder & Chairman, 5W

Individual Targeting: The Future of PR

individual target market analysis for business strategy
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The possibilities are nearly endless for creating new forms of public outreach.  No one understands this more than 5W Public Relations CEO Ronn Torossian, who has been a PR expert for over 15 years.  With these resources, it will not be long before the entire public relations paradigm shifts and the interconnected worlds of business, the web, and media outlets are able to fully work as one to provide everyone with exactly what they want.

Individual Targeting: The Future of PR

For example, if you Google “airlines” or “flights” multiple times over a few days, you will begin to notice that the ads popping up on your Google searches and YouTube videos tend to be about travel.  This is the way that these sites work with advertisers to try and find those people most likely to use their services.  If you are regularly traveling, an ad telling you about 10% off hotel rooms may be something you genuinely want or need.  It’s called “microtargeting,” and it has proven to be fairly effective. The more information fed into the machine, the more effective it has become.  Facebook regularly throws ads at its users, with the option not just to remove the ad, but give feedback as to why you don’t like that advertisement.  If while on Facebook, an ad comes up for a political party (usually based on something typed or shared from your page), and it is contrary to your views, you can hide the ad and respond that it is “Against my views.”  This informs the algorithm that sends out ads to not give you those particular ones anymore. As this technology gets better and more accurate, it will be a boon for the public relations world.  What better way to address the public on a PR issue than to individually target those you most want to reach?  The company you represent is getting bad press for an action they committed?  Send a specific apology or explanation directly to those who have shared an article about it or Googled the news story.  Want to tell everyone who uses Tide laundry detergent about a new scent?  You can market it directly to them differently than how you market it to the rest of the public. The possibilities are nearly endless for creating new forms of public outreach.  No one understands this more than 5W Public Relations CEO Ronn Torossian, who has been a PR expert for over 15 years.  With these resources, it will not be long before the entire public relations paradigm shifts and the interconnected worlds of business, the web, and media outlets are able to fully work as one to provide everyone with exactly what they want.
Ronn Torossian

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Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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