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Digital PR · Published March 22, 2025

Ronn Torossian
Founder & Chairman, 5W

Making Skiing Accessible: A Guide to PR Strategies for Adaptive Programs

Learn how ski resorts make winter sports accessible through adaptive programs, PR strategies, partnerships & success stories for skiers of all abilities

young boy skiing down a snowy mountain slope
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Making winter sports accessible to everyone takes dedication, planning, and effective communication. Ski resorts across North America have made significant progress in creating adaptive skiing programs that welcome people of all abilities to experience the thrill of gliding down snowy slopes. According to the National Ski Areas Association, over 90% of major ski resorts now offer some form of adaptive skiing program. These programs provide specialized equipment, trained instructors, and modified teaching techniques to help people with disabilities participate fully in winter sports. For PR professionals and resort managers, promoting these programs requires thoughtful strategies that highlight both the technical capabilities and the human impact of adaptive skiing initiatives.

Understanding Adaptive Skiing Programs

Adaptive skiing programs modify traditional skiing techniques and equipment to accommodate different abilities. These modifications allow people with physical disabilities, cognitive challenges, and other conditions to experience skiing safely and enjoyably. The Professional Ski Instructors of America (PSIA) recognizes several categories of adaptive skiing, including sit-skiing, three-track skiing, four-track skiing, and techniques for visual and cognitive impairments. At Gore Mountain in New York, the adaptive program offers private lessons tailored to individual needs. Their instructors undergo specialized training to work with students who have various disabilities, from spinal cord injuries to developmental challenges. The program maintains a fleet of adaptive equipment, including mono-skis, bi-skis, and outriggers, ensuring they can accommodate different physical requirements. Waterville Valley Adaptive Sports in New Hampshire takes a comprehensive approach to adaptive skiing. Their program includes both alpine and Nordic skiing options, allowing participants to choose the style that best suits their abilities and interests. The program's success stems from its focus on individual empowerment, working with each participant to identify and achieve personal goals.

Creating Effective PR Campaigns for Adaptive Programs

Successful PR campaigns for adaptive skiing programs focus on both accessibility and achievement. These campaigns should highlight the technical aspects of the programs while emphasizing the personal triumphs of participants. Media outreach plays a vital role in promoting adaptive programs. Press releases should focus on program milestones, such as new equipment acquisitions or instructor certifications. For example, when Whistler Blackcomb expanded its adaptive program in 2019, they issued detailed press releases explaining how new equipment would benefit different types of skiers. Social media provides an excellent platform for sharing quick updates and visual content. Photos and videos of adaptive skiing in action help potential participants visualize themselves on the slopes. Many successful programs maintain active social media accounts that mix instructional content with personal success stories.

Building Strong Partnerships with Disability Advocacy Groups

Partnerships with disability advocacy organizations strengthen adaptive skiing programs and expand their reach. These collaborations provide valuable expertise, resources, and connections to the disability community. Disabled Sports USA, a leading advocacy organization, partners with ski resorts nationwide to support adaptive sports programs. These partnerships often include instructor training, equipment grants, and marketing support. The organization's network helps resorts connect with potential participants and share best practices. New England Disabled Sports demonstrates the power of long-term partnerships. Their collaboration with Loon Mountain Resort has created one of the region's most comprehensive adaptive skiing programs. The partnership includes year-round planning, fundraising events, and community outreach initiatives.

Sharing Success Stories

Personal narratives make adaptive skiing programs relatable and inspiring. These stories should highlight both challenges and achievements while maintaining respect for participants' privacy and dignity. The National Ability Center at Park City Mountain Resort effectively uses storytelling in their communications. They regularly feature participant profiles that detail individual journeys from first-time skiers to accomplished athletes. These stories often include quotes from participants, family members, and instructors, providing multiple perspectives on the impact of adaptive skiing. Video content proves particularly effective for sharing adaptive skiing stories. Short documentaries and social media clips can demonstrate the equipment and techniques while capturing the excitement and joy of successful runs.

Training and Safety Communication

Clear communication about training and safety protocols builds trust with potential participants and their families. PR materials should explain instructor qualifications, safety measures, and risk management procedures. The Professional Ski Instructors of America requires adaptive skiing instructors to complete specialized certification programs. PR materials can highlight these credentials to demonstrate program quality and professionalism.

Program Accessibility and Logistics

Communications should address practical concerns about program access. This includes information about:
  • Equipment availability and fitting procedures
  • Lesson scheduling and duration
  • Transportation options
  • Facility accessibility
  • Cost and financial assistance options

Measuring and Reporting Impact

Data helps demonstrate program success and secure continued support. PR professionals should track and communicate:
  • Number of participants served
  • Types of disabilities accommodated
  • Participant progress metrics
  • Community impact statistics
  • Economic benefits to the resort

Working with Media Partners

Local and national media can amplify adaptive skiing stories. Build relationships with journalists interested in adaptive sports and disability rights. Provide them with:
  • Regular program updates
  • Access to participants willing to share their stories
  • High-quality visual assets
  • Expert commentary from program staff

Digital Communication Strategies

Online presence matters for adaptive skiing programs. Websites should provide:
  • Detailed program information
  • Registration procedures
  • Equipment descriptions
  • Success stories
  • FAQ sections
  • Contact information

Event Planning and Promotion

Special events raise awareness and celebrate achievements. Consider organizing:
  • Adaptive skiing demonstrations
  • Competition days
  • Community awareness events
  • Fundraising activities

Conclusion

Promoting accessibility at ski resorts requires a multi-faceted approach that combines technical information with compelling personal narratives. Success depends on strong partnerships with advocacy groups, effective communication strategies, and a commitment to sharing authentic stories of achievement and inclusion. For PR professionals and resort managers looking to enhance their adaptive skiing programs, the next steps include:
  1. Evaluating current program communications
  2. Identifying potential advocacy group partners
  3. Developing a storytelling strategy
  4. Creating a comprehensive media outreach plan
  5. Building a digital presence that highlights accessibility
By implementing these strategies thoughtfully and consistently, ski resorts can create more inclusive environments and help more people experience the joy of skiing. The impact extends beyond individual participants to enhance the entire skiing community, making winter sports truly accessible to all.
Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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