The Art of Newsjacking: Real Time Marketing the Right Way

Marketing professionals are taking advantage of every opportunity possible to generate a buzz about their brand or products, and one of the more popular options that is transforming marketing efforts is newsjacking. This is a method of marketing that essentially involves companies or brands maximizing the buzz of current news stories and events in order to raise awareness about their own company or brand. It is generally relatively affordable or even free, and it can create a considerable amount of interest in the brand when it is done effectively.

Picking the Right News Stories and Events

Many of today's news stories and current events have some negative aspect to them. It is not necessary to focus efforts on a negative news story to add your real-time spin. For example, we all remember the now-classic Oreo Superbowl Ad. Oreo successfully hijacked a major event during a sporting event, to showcase their companies brand identity, wit and voice.

Social Media for Newsjacking

One of the more affordable options available to newsjack a story successfully is social media. Twitter may be the most common social media site that marketers are using. In some cases, simply posting a simple, well-stated and appropriate comment on Twitter or other social media sites is enough to generate interest. It may be thought-provoking or political in nature, but you should consider how your target audience and others who see the comment will view it. While you want others to talk about it, you do not want it to create a significant backlash or to tarnish the reputation of your company. When ineffective, newsjacking can create a public relations nightmare. Rather than post a random or thoughtless comment, it is best to put time and effort into crafting the message that you wish to convey, Keep in mind that it should be relatively personal and non-promotional, but it should still be tied to your brand in some way. You may even incorporate humor if this can be accomplished tastefully given the subject matter of the news story or current event. Newsjacking can be a cost-effective marketing tool, but there is an art form to it. Pay attention to these tips in order to make newsjacking most successful for you.

Contingency Plan

Take some time to develop a communications strategy tied to a potential newsjacking opportunity. Who will steer the effort? What are the responsibilities of PR, marketing, digital and social media executives? What are the possible “creatives” behind the message to develop ahead of time

Relevant Messaging

Considering the potentially enormous return on relatively low cost, it’s easy to be seduced into thinking your brand has to jump on the next newsjacking wagon. But don’t do it just for the sake of doing so. Be sure there is a legitimate connection between the event and your brand message. If it seems to be a stretch, that’s how it will come off to your audience.

Be careful before you hit send and do your homework

With newsjacking, speed is of the essence. But speed can kill, as well. Just ask the folks at DiGiorno Pizza. Two years ago the brand tried to leverage the hashtags #WhyIStayed and #WhyILeft, which emerged on Twitter after a video release showing then-Baltimore Ravens running back Ray Rice punching his then-fiancée in a casino elevator. DiGiorno’s community manager posted this entry into the conversation: #WhyIStayed You Had Pizza. Ouch. The tweet was pulled immediately but for a brief window the company was slammed for being insensitive to domestic violence. Newsjacking both giveth and taketh away.

Newsjacking

Picking the Right News Stories and Events

Social Media for Newsjacking

Contingency Plan

Relevant Messaging

Be careful before you hit send and do your homework

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