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Media Relations · Published September 1, 2021

Ronn Torossian
Founder & Chairman, 5W

What Is Media Relations? Guide for 2026

Media relations is the practice of building relationships with journalists to earn news coverage. This guide covers pitching, response speed, and how the approach shifts by industry.

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Media relations is the practice of building relationships with journalists to secure earned news coverage, and in 2026 it works through three channels at once: pitching stories, responding to inbound press inquiries, and staying in touch with reporters between active pitches. A 2023 Muck Rack State of Journalism survey found 75% of journalists say fewer than 25% of the pitches they receive are relevant to their beat, which is why targeted outreach outperforms mass distribution.

What Does Media Relations Actually Involve?

Media relations covers four ongoing activities: researching which journalists cover a given beat, pitching them relevant stories, responding quickly when a journalist reaches out with a question, and maintaining the relationship in the gaps between active news. Muck Rack's 2023 survey found 94% of journalists prefer email pitches over other contact methods, and PR Newswire research found journalists are 85% more likely to open email from a sender they already recognize.

Why it works: A journalist scanning hundreds of pitches a week uses sender recognition as a fast filter. A practitioner who has emailed useful, accurate information before gets opened; a cold, generic sender gets deleted. That is the mechanism behind the 85% figure PR Newswire reported.

How Should a Company Build Relationships With Journalists?

Building a media relationship starts with reading a journalist's recent bylines before any outreach, then sending pitches that connect directly to what they already cover. A company should also volunteer useful information, a relevant data point, an expert source, a heads-up on a development, in months when there is nothing to pitch.

Why it works: Cision's journalist survey research found the majority of pitches reporters receive fall outside their actual beat. A pitch built around a journalist's demonstrated coverage area clears that first filter instead of joining the pile that gets ignored. See Grow, Foster and Maintaining Relationship's with a Journalist for the specific outreach and follow-up mechanics.

What Makes a Media Pitch Get Covered Instead of Ignored?

A pitch that gets covered names a specific journalist by their actual beat, leads with the newsworthy fact in the first sentence, and includes a verifiable number, named source, or data point the journalist can check independently. Meltwater research found stories built around original data receive 56% more media coverage than pitches without it.

Why it works: Journalists are evaluated on accuracy, so a claim they can verify themselves lowers the risk of running with it. A pitch that forces the reporter to take the claim on faith is easier to pass on than one that hands them something checkable.

How Fast Should a Company Respond to Journalist Inquiries?

A company should respond to journalist inquiries within hours, not days. Slow responses routinely mean a source drops from the lead quote to a footnote, or gets cut from the story entirely once the journalist's deadline forces them to file with whoever answered first.

Why it works: Reporters work against fixed deadlines that do not move for a slow source. Speed is one of the few variables a communications team fully controls, which is why it shows up consistently across media relations research as a top driver of successful placement.

How Does Media Relations Change by Industry?

The core discipline, research, targeted pitching, fast response, relationship maintenance, stays constant across industries, but the credibility bar and regulatory constraints shift by sector. A crypto pitch needs verifiable on-chain data because journalists in that space default to skepticism after well-publicized collapses. A health tech pitch needs legal and regulatory review before it reaches a reporter. A cybersecurity pitch needs to lead with impact data a reporter can cite directly.

IndustryWhat changesGuide
Crypto and Web3Journalists require verifiable on-chain data over growth claims; crisis response must run in hours given how fast narratives harden on social platformsEffective Media Relations for Crypto Brands
CybersecurityPitches lead with breach-cost and impact data; op-eds and expert commentary carry more weight than product newsHow To Build Trust Using Media Relations For Cybersecurity
Health techLegal and regulatory review of every claim before pitching; FDA and patient-privacy constraints shape what can be said publiclyThe Role of Media Relations in Promoting Health Tech Innovation
Niche tech verticalsA smaller, more specialized press pool means deep familiarity with the specific niche matters more than broad tech-press reachHow to Build Media Relationships in Niche Tech Verticals

Frequently Asked Questions

What is the difference between media relations and public relations?

Public relations is the broader discipline covering all public-facing communication, including internal communications, executive visibility, and crisis response. Media relations is the specific function within PR focused on journalist relationships and earned press coverage.

How do journalists prefer to be contacted?

Muck Rack's 2023 State of Journalism survey found 94% of journalists prefer email over other contact methods, and 68% want pitches kept under three paragraphs.

What is the fastest way to lose a journalist relationship?

Pitching outside a journalist's actual beat, following up more than twice on the same pitch, and going around a reporter to their editor are the three fastest ways to end a working relationship, according to standard media relations practice.

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Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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