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Public Relations · Published February 1, 2021

Ronn Torossian
Founder & Chairman, 5W

B2B Public Relations: 6 Trends as 94% of Buyers Use AI

Discover the cutting-edge B2B PR trends for 2026, including third-party validation, emerging media strategies, AI-driven thought leadership, and authentic purpose-driven communication that transforms how companies connect with their audiences.

b2b public relations strategy for business growth
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B2B PR in 2026 works when a company earns proof that buyers and AI tools can verify. Forrester found that 94 percent of business buyers used AI during a purchase, and its 2026 State of Business Buying report says buyers check AI output against trusted outside sources. That makes analyst coverage, customer proof, and named-expert commentary the core of B2B public relations.

Last updated: October 28, 2026

Key takeaways

  • Buyers verify AI answers against outside sources, so earned proof beats owned claims.
  • Thought leadership has to reach the whole buying group, not only the executive sponsor.
  • B2B PR is the broad discipline. Technology PR is the version built for tech and software companies.
  • 5W's PR retainers start at around $15,000 per month, and scope sets the final fee.

In this guide

  1. What is B2B public relations?
  2. Which B2B PR trends matter most in 2026?
  3. Why does third-party validation matter more?
  4. How does thought leadership influence B2B deals?
  5. Which media channels should B2B companies add?
  6. How does AI search change B2B PR?
  7. Does purpose-driven communication still matter in B2B?
  8. How should B2B PR teams measure results?
  9. How is B2B PR different from technology PR?
  10. What should a B2B PR plan cover in the first 90 days?
  11. How much does B2B PR cost?
  12. How do you choose a B2B PR agency?
  13. B2B PR trends FAQ

What Is B2B Public Relations, and How Is It Different From B2C PR?

B2B public relations is the practice of earning credibility and coverage with business buyers, the analysts and journalists who advise them, and the partners who influence their choices. It differs from B2C PR mainly in who decides and how. A business purchase usually involves a buying group, such as a technical evaluator, finance, procurement, and an executive sponsor, and the decision unfolds over a longer period than most consumer purchases.

That shapes the work. B2B PR leans on trade press, industry analysts, conference speaking, original research, and customer case studies, where B2C PR leans more on mass media and creators. The goal is the same: give the people who decide something they can check. The best B2B marketing campaigns guide shows how companies have done it, and 5W's corporate communications practice covers the wider program.

Six B2B PR trends matter most in 2026: third-party validation, thought leadership aimed at the whole buying group, new media channels, AI-search readiness, evidence-based purpose claims, and measurement tied to pipeline. The table shows what changed and what to do about each.

TrendWhat changedWhat to do
Third-party validationBuyers verify AI answers against outside sourcesBrief analysts, publish named customer results
Thought leadershipHidden buyers read it tooPublish original research with named authors
New media channelsBuyers learn from podcasts, LinkedIn, and webinarsPick channels the buying committee already uses
AI-search readinessAI tools shortlist vendors before sales callsEarn coverage in outlets AI tools cite
Purpose claimsAudiences discount statements without proofPublish measurable outcomes
MeasurementImpressions do not show influence on dealsTrack coverage quality, share of voice, and AI citations

Why Does Third-Party Validation Matter More in B2B PR?

Third-party validation matters more because buyers now test vendor claims against sources the vendor does not control. Forrester's State of Business Buying 2026, based on a survey of nearly 18,000 business buyers, found that buyers lean on AI for speed but validate its output against trusted external sources. The same research found procurement professionals act as decision-makers 53 percent of the time.

Build validation on purpose: brief the industry analysts who cover your category, publish customer case studies that name the result and the customer, and ask satisfied clients for detailed reviews on the sites buyers use. Each of these is a source a buyer can check without calling your sales team.

How Does Thought Leadership Influence B2B Deals?

Thought leadership influences B2B deals by reaching the hidden buyers who shape a decision without leading it. The 2025 Edelman-LinkedIn B2B Thought Leadership Impact Report, which surveyed nearly 2,000 professionals, found that more than 40 percent of B2B deals stall because of internal misalignment in the buying group. It also found that 79 percent of respondents are more likely to champion a vendor in an RFP if that vendor consistently publishes quality thought leadership.

Write for the whole committee: one piece for the technical evaluator, one for finance, one for the executive sponsor. Put a named expert on each piece, because anonymous corporate content gives readers and AI tools nothing to attribute.

Which Media Channels Should B2B Companies Add?

B2B companies should add the channels their buying committee already uses, which for many categories means podcasts, LinkedIn, industry webinars, and niche creators alongside trade press. Choose by audience, not by reach: a creator with a small following who covers one industry in depth beats a large generalist account.

Treat each appearance as source material. A podcast transcript, a webinar recording, and a bylined article can all be published as structured pages on your site. 5W's technology PR team builds this mix for B2B tech clients, and the technology PR guide explains the approach.

AI search changes B2B PR by moving the first round of vendor research into tools like ChatGPT, Gemini, and Perplexity, which answer from the coverage and pages they can retrieve. Forrester's 94 percent figure means a vendor missing from those answers may never reach the shortlist.

Earn coverage in the publications those tools cite, keep key facts on your own pages in plain HTML, and publish research with named authors and dates. 5W's AI marketing and PR practice works on this footprint, and the digital PR practice covers the media-placement side.

Does Purpose-Driven Communication Still Matter in B2B?

Purpose-driven communication still matters in B2B when it comes with evidence. Buyers and procurement teams discount broad statements about values, so publish the measurable result instead: emissions cut, hiring outcomes, or customer savings, with the date and the method.

How Should B2B PR Teams Measure Results?

B2B PR teams should measure coverage in the outlets their buying committee reads, share of voice against named competitors, and citations in AI answers for category queries. Impression counts alone show reach and not influence. The 5W guide to measuring PR effectiveness lays out a framework that ties these signals together.

How Is B2B PR Different From Technology PR?

B2B PR is the broad discipline of earning proof with business buyers in any industry, while technology PR applies it to software, hardware and other tech companies that sell to technical evaluators and analysts. A manufacturer, a professional services firm and a SaaS company all need B2B PR, but only the last needs a launch calendar built around product releases and analyst cycles.

QuestionB2B PRTechnology PR
Who is it for?Any company that sells to other businessesTech and software companies, including B2B and consumer tech
Core outletsTrade press, business media, industry analystsTech trade press, analyst firms, developer and product media
Typical proofCustomer results and original researchProduct launches, benchmarks and customer deployments
Where to go nextThis guide and 5W's corporate communications practice5W's technology PR agency page and the guide to B2B tech trade press coverage

What Should a B2B PR Plan Cover in the First 90 Days?

A B2B PR plan should use the first 90 days to build the proof base, then pitch it. The table breaks the period into three phases.

PhaseWorkOutput to check
Days 1 to 30Audit how buyers and AI tools describe the company, list the buying roles, and collect named customer resultsA one-page message map and a list of citable proof points
Days 31 to 60Brief category analysts, draft original research or a named-expert piece, and build the trade media listAnalyst briefings booked and one research asset in draft
Days 61 to 90Pitch the research and customer stories, publish structured pages on the company site, and set baselinesFirst placements, a baseline for share of voice and AI citations

How Much Does B2B PR Cost?

B2B PR is usually priced as a monthly retainer, and 5W's PR retainers start at around $15,000 per month. The final fee depends on how many buying roles and media tiers are in scope, whether original research is included, and how much analyst and conference work sits inside the retainer. For a wider view of agency pricing, see the guide to PR firm cost.

How Do You Choose a B2B PR Agency?

Choose a B2B PR agency by testing whether it can produce proof your buyers can check, not by the size of its media list. Ask each agency the same questions and compare the answers side by side.

  1. Can the agency show coverage in the trade and business outlets your buyers read, and name the clients it earned them for?
  2. Does it have working relationships with the analysts who cover your category?
  3. Who will do the work day to day, and how senior is that person?
  4. How does it plan thought leadership for the whole buying group, not only for the executive sponsor?
  5. Does it check how AI tools describe your company, and can it show which outlets those tools cite for your category?
  6. How does reporting connect coverage to pipeline and shortlists instead of stopping at impressions?
  7. What are the contract terms, minimum commitment, and exit conditions?

Sector fit matters too. 5W works with B2B technology and software companies through its technology PR and SaaS PR practices, and the best SaaS PR campaigns guide shows the kind of results to ask any agency about.

B2B PR Trends FAQ

What is B2B public relations?

B2B public relations is the practice of earning credibility and coverage with business buyers, analysts, trade journalists, and partners, usually through trade press, original research, analyst briefings, and customer case studies.

How is B2B PR different from B2C PR?

B2B purchases involve a buying group and a longer decision, so B2B PR aims proof at several roles, such as technical evaluators, finance, procurement, and executives, instead of a single consumer.

How is B2B PR different from technology PR?

B2B PR covers any company that sells to businesses. Technology PR is the version built for tech and software companies, with launch calendars, analyst briefings and tech trade media at its center.

How many business buyers use AI in a purchase?

Ninety-four percent of business buyers used AI during their buying process, according to Forrester's 2026 State of Business Buying report.

Does thought leadership help win B2B deals?

Yes. The 2025 Edelman-LinkedIn report found 79 percent of respondents are more likely to champion a vendor in an RFP when it consistently publishes quality thought leadership.

How much does B2B PR cost?

Most agencies charge a monthly retainer. 5W's PR retainers start at around $15,000 per month, and scope sets the final figure.

What should I ask a B2B PR agency before hiring it?

Ask for coverage in the outlets your buyers read, analyst relationships, who does the daily work, how reporting ties to pipeline, and how the agency checks your visibility in AI answers.

What is the first B2B PR change to make in 2026?

Brief the analysts and publications that buyers and AI tools already trust, and publish named customer results they can cite.

The B2B PR plan for 2026 is simple to state: earn proof outside your own channels, publish expert content for every member of the buying group, and measure what reaches the shortlist.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study, which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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