Skip to content
5WPR
Get in touch

5WPR News · Published March 13, 2017

Ronn Torossian
Founder & Chairman, 5W

Making the Most of Company Culture

company culture at 5wpr with diverse employees collaborating in an office setting
Share:

The purpose of your company culture is not entirely about having happy employees; it’s also about strategy, and happy employees is often a positive by-product. Company culture should be focused on getting the most revenue, not on making sure all the employees love their jobs. Again, happy employees often helps to optimize revenues, but the culture should not be focused on creating happy workers, but instead on building revenue quickly and steadily. So as a leader or entrepreneur, think about making sure employees are productive first.

Productivity Isn’t Just the Culture

Building a company that maximizes productivity means that many aspects should be considered. In dealing with employees, some of those would include compensation, career path, perks of the job, and the company culture. The strategy you put in place in dealing with the people in your organization is equally as important as the strategy you put in place for the service or product you provide.

Strategy for both people and products needs to be well planned and not only should it focus on all that can and should be done, but also on what should not be done, as well as what markets not to chase. The most successful strategies are tightly focused on who they want to reach, what they want to offer, and how to best present that. Equally true, it should be just as precise in dealing with staff and leaders within the company.

Things to Consider

Professional firms such as PR agencies, law firms, and doctor’s offices don’t usually have a “fun” or “happy” office culture. Instead if you start work at a PR firm, you will quickly understand that the hours are long and often the work-life balance is skewed heavily to the work side of that equation. However, the same types of working environments also tend to promote faster or workers shift from one company to another more frequently to climb the ladder. Also, at some firms where creativity or technology are core to what the company does, employees may work long hours, but other perks are there – allowing employees to bring their pets to the office, work from home frequently, and “play” rooms in so that when workers need to take a break, they don’t have to travel far, and can get back to work faster.

For customer service-based companies, employees are often under a great deal of stress and there is no ability to just shut down and let off steam during the work day. As a company, the employees they want are ones who are driven to perform at their highest levels and enjoy working under pressure.

Tech companies that are innovative in what they do and the products they create, tend to function better when employees have many chances to “play.” Setting up workstations that allow employees to walk on a treadmill, or scooters and skateboards to use as they move around an open and large work space may be great ideas. Lots of bright colors and “thinking” toys everywhere, as well as open work stations allowing for free flow of conversation and exchange of ideas also may be integrated into the company culture to improve productivity.

Be Aware of Changes

Culture should be established to promote productivity and sometimes the nature of an industry or individual organization may change who they serve and what they offer. In those cases, the culture should be reviewed to make necessary changes to support the new goals for productivity.

How has company culture been strategized for your organization?

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

View all articles by Ronn Torossian

Tags

  • pr strategy
  • 5wpr
  • Public Relations
  • strategy

Get in touch

Let's build your next chapter.

Tell us what you're working on. A senior strategist will respond within one business day.

Email
info@5wpr.com
Phone
212.999.5585
Offices
New York · HQ469 7th Avenue, Floor 8
New York, NY 10018
Miami100 SE 2nd Street, Floor 38
Miami, FL 33131
Tampa110 South 12th Street
Tampa, FL 33602