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5WPR News · Published April 14, 2021

Ronn Torossian
Founder & Chairman, 5W

Connecting To Younger Audiences

younger audience enjoying a fun activity together
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Every few years, there is a new generation that comes of age with a similar belief to the one that came before - that no one is able to understand them, and this is true as each of these generations is different because of the time in which each one grows up.

Currently, this is the case for the most digitally connected generation that has ever existed, the members of Gen Z, who are struggling to find brands and corporations that connect with the generation’s values and beliefs.

GenZ vs Millenial

Although plenty of marketers believe that sharing promotional content with Gen Z and millennials can be done in the same way, it seems that this is a common misconception. This young generation is filled with people that are looking for a purpose, and with a predicted spending power of over $100 billion, companies should be paying attention.

The most progressive and social-media-savvy people, that are on the track to become a diverse and well-educated generation, mean that the stakes for marketing to this young generation are higher than ever.

One of the reasons the same marketing strategies that worked well for the millennial generation don’t work at all on the younger generation is because most millennials grew up during a time when the world was transitioning to social media platforms. However, with Gen Z, people that practically grew up online, the previous marketing efforts aren’t as effective.

Connecting to Younger Audiences

Brands have had to learn what the younger generation is interested in and adjust the advertisement and marketing campaigns to better target these politically active groups who are looking for companies that align with their own values and morals. Furthermore, Gen Z is filled with people that have completely different digital habits when compared to all other generations that came before.

One example of this is the generation’s need for concise content, largely because of the shortened attention span. In fact, compared to the generation before - millennials, Gen Z has an attention span that’s four seconds shorter.

This means that marketers have only eight seconds to grab the attention with content that’s interesting, attention-grabbing, and aligns with the group’s values.

However, that doesn’t mean that young people aren’t paying attention - in fact, it led to this group having a great filter that allows many to sift through what’s important and what isn’t.

A generation that grew up during the aftermath of multiple crises, from financial, to political, to the climate crisis, and now, even a global pandemic, this is a group of people that is able to see through any inauthenticity.

This young generation is already so skeptical of everything that’s being presented and promoted both online and offline, that it led to a large group of people becoming practically immune to ads.

Keeping up with this generation and the ever-evolving slang and social media use may not be the easiest thing for marketers to do, but it’s certainly worth the investment.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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