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Public Relations · Published August 27, 2021

Ronn Torossian
Founder & Chairman, 5W

Jobs in Public Relations

public relations job description and career path
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There are plenty of potential opportunities in the public relations industry for a number of people, from professionals to recent graduates. Those that are looking to get a job in the industry should first learn about all the different types of jobs that are available to them before making a decision and pursuing a career.

This way they will be able to make a more strategic decision regarding their future.

Public relations, at its core, is a communications industry that strives to maintain a positive public image for brands and corporations, to create brand awareness, to foster mutually beneficial relationships between clients and their audiences, and more. Additionally, there are a number of different public relations jobs across a variety of industries, from tech and entertainment to education and lifestyle.

Since the public relations sphere is spread out over a multitude of industries, it's always best to learn about specific PR jobs first, before making a definite career decision. For more on what a public relations degree can lead to, see What You Can Do With a Public Relations Degree, and for tips on landing that first role, see How to Find a Career in Public Relations.

Interns in Public Relations

When it comes to interns in the industry, their main job requires them to support a client's public relations strategy as well as its execution. This is done through various PR tactics such as communication with prospective as well as current clients, creating  engaging content, whether written or in other forms, helping with administrative tasks, and creating  press releases.

PR Specialists

There are different types of PR specialists who are experts in their fields--fields such as public affairs, or social media. With public affairs, for example, PR professionals are required to communicate with media outlets and governments on behalf of clients. On the other hand, social media specialists both develop and execute strategies across social media platforms that have been created from thorough research.

PR Account Executives

The goal of an account executive is to manage a number of different clients for the agency, from the clients' brand awareness strategies to promotion to the target audience. Account executives also build strong relationships with the clients, create and pitch press releases to relevant journalists or media outlets, maintain the image of the agency, and develop feature ideas for the clients.

Crisis Managers

Any issues that can potentially damage a client's reputation or public image are handled by a crisis manager. These are the people in an agency who can quickly come up with strategic solutions for various problems, and develop execution plans before a crisis has a chance to strike the brand. At its core, the main tasks for crisis managers are creating detailed plans and responses for various business threats for clients.

PR Managers

The primary duties of a PR manager are to work with the agency's clients to maintain a positive public image for the brand or corporation through informing the public of the client's accomplishments or programs. These are the people who create marketing communications plans, pitch news stories to publications, create media kits, set up press conferences, and field questions from the media.

Employee Relations Managers

Another important aspect of public relations is keeping all of the company's employees motivated and satisfied in their workplace, which is where employee relations managers come in. These are the people that resolve internal disputes, organize events for the employees, help with internal communications, and help the client's managers establish strong positive relationships with their employees.


5W is always hiring PR specialists - checkout our open PR jobs here.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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