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5WPR News · Published July 31, 2013

Ronn Torossian
Founder & Chairman, 5W

3 Secrets about VALUE that you Need to Know

Beauty is in the eye of the beholder. And, Ronn Torossian points out, so is value. And this principle extends well past monetary value. Everything in limited supply has value. Even if that value is temporary or transitory. The relative nature of value must be taken into consideration in order to craft an impactful product marketing campaign. Perceived Value Who is my target, and how desperately do they want or need what I have to offer? Answering this question takes the topic of value to a whole other level.

Perceived value is more important than actual value

Remember the pet rock? What about designer clothes that were popular ten or twenty years ago? You might find one at a garage sale and the other at a thrift store. What sold at mall prices a decade ago is not worth less than half what someone gladly paid for it back then. Why? Because of the perceived value. That pair of jeans may still be in great condition. In fact, that pair of jeans may be brand new, but if it has the wrong label on it or you find it at the “wrong” store, you won’t pay retail.

Time and convenience also have value

While they mean different things to different people, time and convenience have a definitive, tangible worth. This can be factored into establishing the value of a product or defining the worth of a service. To correctly ascertain the proper value, the time vs. income and enjoyment vs. labor components need to be considered. For example, a person may have lots of time but less income. They don’t mind searching for deals in that case. However, if a person has little time, you would do well to offer them time-saving conveniences.

Perceived value can change actual value

In the housing market, much of the current fair market value is based on recent sales of similar homes in similar neighborhoods. But, in the field of real estate PR, Ronn Torossian says market value is not the only thing to keep in mind. Market value is also informed by the perception of the buyer. Do they see what they are looking for? If so, they may be willing to pay more. If not, expect them to be reluctant to pay even fair market value. Keep these value strategies in mind when working out your product or service consumer PR plan. For more help getting the most from your communication efforts, contact Ronn Torossian and 5WPR here.
Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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