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Social and Digital Media · Published April 23, 2013

Ronn Torossian
Founder & Chairman, 5W

New York PR Firm Essential Communication Strategies for

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New York is the understood and unrivaled champion of worldwide communication. PR firms in NY that want to thrive must continue to find new ways to continue that trend. That may seem like a simple task. The Big Apple is the home of television, modeling, corporate PR, beauty PR, advertising, Big Radio and a host of other technology PR-friendly message outlets. But the world is hardly limited by geography anymore. Now that the Internet is readily available nearly everywhere, worldwide communication is both constant and immediate.

In a city famous for its fast pace, this creates a noisy environment where  you have to do so much more to get noticed. Here are 5 essential communication strategies every New York PR firm must follow if they want to stand out and be heard.

Keep it substantive

Make sure your messages have meaning. Speak “to” and “with” consumers. Not “at”  them. Remember, social media is gaining in marketing clout. And social media is, by nature, interactive. Your messages better be as well.

Make it sticky

“Sticky” content is that which grabs the attention and causes people to act.  If your message is pedestrian in any way, it’s going to get passed over. Solid, topical content is no longer good enough. You need to have sound bites – something worth repeating, sharing or sending. If not, your campaign is dead in the water. Better make  it stick.

Keep it current

Content must be fresh, sharp and interactive. It has to create an instant connection with your target audience. Remember, they are most likely seeing it for the first time on a small screen with an arrow off to the side. One click on that arrow and your connection is severed. Keeping your content current will command attention and build trust.

Build a solid archive

This is the “B” side to tip number four. You need to cultivate a solid reputation. Digital success stories matter in the world of Internet perception. And online reputation management is, increasingly, becoming reality. Before long, adding “Internet” in front of perception will just be redundant.

Don’t miss your chance

You better have a solid response team and plan in place. Opportunities happen  faster than ever in today’s marketplace. Sometimes a simple graphic image can go viral and turn your client into an overnight sensation. Every time that happens, untold thousands – if not millions – had a similar idea. They just did not execute it fast enough.

Now it’s too late. Their competitor is viral and they are also-rans. All because their PR company didn't stay sharp. Do not just keep these points in mind. Discuss them and draft an implementation plan today. If you wait, it may already be too late.

Ronn Torossian

Written by

Ronn Torossian

Founder Ronn Torossian Ronn Torossian Founder & Chairman, 5W Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards. Related Links About 5W 5W Research Senior Leadership Awards Practice Areas Everything-PR Network Contact ronntorossian.com Frequently Asked Questions Who is Ronn Torossian? Ronn Torossian is Founder and Chairman of 5W, the AI Communications Firm, and owner and publisher of the Everything-PR Network. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States. When did Ronn Torossian found 5W? Ronn Torossian founded 5W in 2003. Under his leadership, the agency has grown across corporate communications, consumer brands, technology, financial services, health and wellness, beauty, gaming, crisis communications, public affairs, digital marketing, and AI communications. What is Ronn Torossian’s current role at 5W? Ronn Torossian serves as Founder and Chairman of 5W. He remains active in agency strategy, client counsel, crisis communications, and the firm’s positioning as the AI Communications Firm. What is Ronn Torossian known for? Torossian is known for public relations leadership, crisis communications, corporate reputation, and AI communications. He has counseled public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, litigation, activist investors, product recalls, and reputational crises. Has Ronn Torossian written a book? Yes. He is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. What awards has Ronn Torossian received? Recognition includes the Stevie American Business Awards Entrepreneur of the Year, the American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider’s Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Where does Ronn Torossian publish his writing? He is a contributing columnist for Forbes and the New York Observer. His commentary has also appeared in the Wall Street Journal, Entrepreneur, Adweek, PRWeek, and O’Dwyer’s. He appears on CNN and CNBC. What is the Everything-PR Network? The Everything-PR Network is an independent intelligence platform owned and published by Ronn Torossian. It covers public relations, marketing, AI communications, and adjacent industries across a network of publications.

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