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Branding · Published November 19, 2018

Ronn Torossian
Founder & Chairman, 5W

Five Tips For a Killer Call To Action

call to action button on a website
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Call To Action, or CTA, is a key part of your marketing strategy - it’s the part where you tell your target audience what action they should take after arriving at your landing page or reading through your blog post. The most basic CTAs would involve encouraging the customer to buy your product or service. Other types of CTA involve asking your reader to share your content, make a donation, subscribe to your emails, and so forth. Creating content without an effective CTA is a lost opportunity to encourage your audience to be a supporter, follower or buyer of your brand. A CTA is what turns marketing into active engagement and hopefully, profits. Here are some tips to create a call to action to get the best results:

Strategic placement

Place your Call To Action in a strategic position on your sell sheet. It should be in a highly visible, easily accessible area - typically alongside the company’s information with physical details of the product or service. It might also be in a separate text box or lined up at the bottom of the post/page, preferably in big letters.

Short, Simple and Actionable

CTAs should be long or complicated. The audience shouldn’t have to think about what it means or what the next step they need to take. It should be as simple as possible so your customer doesn’t have to waste time and mental energy figuring out what they need to do. In addition to being short and simple, a CTA should be easily actionable. They should be able to do what they need to do without any hassle. If the CTA is to go to their website and order the product now then there should be a link leading to the website and getting through the buying and payment process shouldn’t be a source of stress.

Overselling is overkill

Basically, don’t try too hard. Being or appearing too aggressive can scare people off. It’s usually quite apparent that you’re trying to sell them your product or service. Instead of pushing the sell too hard, try to focus on your product or service and explain why it would benefit them. You can do this by having a stellar product description, including specific details and reviews, as well as connecting your audience to ways to get more information about the product.

Customize your CTA based on devices

While creating your CTA is important, if your CTA isn’t customized to the device being used by the audience then it may reduce its effectivity. Laptops and mobile devices tend to have different user behaviour and search intent and therefore, it is prudent to tailor your CTA. People using their phones to search for instant gratification, so including messages like ‘Call now to get started’ can help you target your audience to take immediate action.

Provoke Emotion and Enthusiasm

Elicit a strong response from your audience by getting them excited. For instance, a message like ‘Buy now and get 25% off!’ or ‘Plan your dream vacation today!’ can do wonders in getting your audience enthusiastic, and therefore increasing engagement and sales.
Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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