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Public Relations · Published May 6, 2022

Ronn Torossian
Founder & Chairman, 5W

How to Use PR to Promote A New Fintech Product

fintech public relations strategy for successful financial technology communication
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PR is a necessary part of most companies, and fintech companies are not an exception. When PR strategies are well-executed, they can help with the growth of the company.

PR is all about sharing the right information with the right people and at the right time. If a fintech company is not able to communicate with their potential clients or customers, then the chances for its success dwindle.

While creating a unique product is important - it is also essential that the possible customers remain aware of the product. So, when a fintech company is putting out a new product, it should consider the following PR tips:

Communication Strategy

The first step is establishing a communication strategy. It is necessary to understand what the specific fintech market needs before launching a product. Communication checkpoints can help with the specifics of the strategy.

It is crucial to know what a company expects from its PR campaign for its new product. A company relatively new to the arena may want to focus on building brand awareness among potential clients. They may also want to establish themselves as an authority in the industry through the release of their new product.

It is also crucial to know what the company’s competitors are doing for their PR. An analysis of competitors can help understand what works and what does not, including the language/tone used in communication, how the competitors manage their various media channels, and how they approach potential clients.

After establishing an initial communication strategy around the promotion of the new fintech product, it is also necessary to check whether the strategy is working as intended and reaching the target customers, or if the strategy needs to be revisited.

Media Relations

The success of the new fintech product will depend on many factors. Potential customers need to be aware of the product, feel that the product solves a problem or pain point, and find the product to be worth the time and money that they are investing.

With PR, the company can help communicate the value of the new product, and how it is different from existing products. For this, PR needs to find the target audience for the product and promote the product on media channels where the potential customers are likely to be. If you don't have these capabilities in-house, working with a fintech PR agency is the best approach for success.

SEO and Content Marketing

PR can help with the company’s search engine page ranking (SERP) and content strategy by being a source of brand awareness, website authority, and driving organic traffic. PR can help the company get covered in reputed publications.

In the world of content marketing, this means that PR can help generate high-quality links for the company’s website. These high-quality backlinks help the website’s SEO and how high they appear on SERP.

PR can also help the company’s website gain authority by promoting the content available, as long as the company has high-quality content that informs and educates their potential customers. Fintech products, from a B2C perspective, can seem complicated and intimidating. By covering how the product works to what the product can do, the company can generate interest among their target consumers.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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