Public Relations · Published April 15, 2014

Executive Vice President, Technology
Create Effective PR For Startups: Your Guide
Customers respond more positively when they receive personalized letters or emails. Include the customer’s name at the opening of an email or letter. Using their name makes them feel you know them personally. It says that you are paying attention to them and customers are appreciative. Customers are more willing to hear you out and see what you are offering.
Tags
- marketing
- Startups
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