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5WPR News · Published November 22, 2023

Ronn Torossian
Founder & Chairman, 5W

What is A/B Testing in Marketing?

influencer marketing strategy for brand growth and engagement
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In the world of marketing, staying competitive and effective requires data-driven decision-making. Marketers continuously seek methods to optimize their campaigns and strategies to boost performance and deliver better results. One such method is A/B testing. A/B testing, often referred to as split testing, is a powerful technique that enables marketers to experiment with variations in their marketing materials and campaigns to determine what works best. 

A/B testing in marketing

A/B testing, also referred to as split testing, involves the comparison of two versions of a marketing asset to determine which one achieves better results. Marketers create versions A and B, changing one variable in version B. They then expose a portion of their audience to each version and analyze their responses. This data helps them make informed decisions about which version is more effective. A/B testing in marketing offers several benefits for companies.

Data-driven decision-making

A/B testing in marketing provides objective data that enables marketers to make informed decisions based on audience preferences rather than assumptions or intuition.

Optimization

It allows marketers to refine and improve their marketing materials to achieve higher conversion rates, whether that means more clicks, sign-ups, purchases, or any other desired action.

Cost-efficiency

By identifying the most effective marketing materials, A/B testing in marketing can help reduce unnecessary spending on underperforming assets and campaigns.

Increased ROI

When a company consistently refines its marketing materials through A/B testing in marketing, the business is more likely to achieve better returns on its marketing investments.

Identification of key variables

Start by identifying the variable that the company wants to test. It could be the headline of an email, the color of a call-to-action button, the wording of an ad, or any element that can influence user behavior.

Creation of two variations

Develop two versions of the marketing materials. The current version (A) and a modified version (B). Only the variable the company is testing should differ between the two versions.

Random splitting

Randomly divide the target audience into two groups. Group A sees the current version, while group B sees the modified version.

Data collection

Collect data on user interactions with both versions, tracking metrics such as click-through rates, conversion rates, or other relevant KPIs.

Statistical analysis

Use statistical methods to analyze the data and determine whether there's a significant difference in performance between the two versions. This helps ensure that the results aren't due to random chance.

Decision-making

Based on the results, choose the version that performs better and implement it as the primary marketing material.

A/B testing examples

  • Email subject lines: Marketers often A/B test email subject lines to determine which one results in higher open rates.
  • Call-to-action buttons: Changing the color, size, or text of a call-to-action button can influence click-through rates on web pages.
  • Ad copy: A/B testing ad copy variations helps advertisers identify the messaging that resonates best with their target audience.

Landing page elements: Elements like headlines, images, or form fields on landing pages can be tested to enhance conversion rates.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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