5WPR
Get in touch

Social and Digital Media · Published October 1, 2020

Lauren McGuire
Executive Vice President, Digital & Social

Benchmarks for Digital Performance

digital benchmark report showing key performance indicators
Share:

The digital marketing leaders are constantly monitoring their companies’ digital performance over time, and have benchmarks in place to see if the strategies are working, and with those benchmarks, they’re also able to compare their strategies with the best industry brands.

This is how digital marketers can keep track of the overall brand image and prioritize digital investments according to the company’s biggest digital marketing opportunities - whether they are in already established or newly emerging digital channels.

The performance of marketing strategies is carefully measured across the web, mobile and social media, and then it’s compared to the industry competitors or any available challenger brands for the company. There are different benchmarks for every channel, as well as for advertising, search engine optimization (SEO), and email.

Social Media Benchmarks

Social media platforms are getting more competitive for advertisers with each passing day; however, instead of stepping back, more and more marketers are joining in. Although some platforms, such as Facebook, have taken some noticeable hits in the recent past, it still continues to be one of the most popular digital marketing platforms. Furthermore, even though apps like Snapchat and Tiktok are on everyone’s radars, not all companies are taking advantage of that space.

With Facebook, Instagram, Twitter, and other social media platforms, the main benchmark is the engagement that companies get with the content that they share with the target audience. This depends heavily on the amount of content that brands share, as well as the frequency of their posts.

Advertising Benchmarks

Advertising, specifically pay-per-click advertising, is one of the most measurable channels form marketing, and having reliable benchmarks is very helpful to marketers. However, the benchmarks on paid ads are drastically different in different industries. Nevertheless, four main benchmarks are important when measuring the effectiveness of ads, including the average click-through rate (CTR), the average cost-per-click (CPC), the conversion rate (CVR) as well as the average cost-per-action (CPA).

Furthermore, all of these benchmarks do not only differ for each specific industry, but they are also different in terms of the channels where they’re presented, such as Google Ads, Facebook Ads, and even Bing Ads.

Email Benchmarks

Email marketing has been steadily becoming more popular in the past couple of years after many companies have lost the ability to gather data and make targeted ads. It has become one of the best ways that companies can market to the target audience, and is also a great way to see the success of a given marketing strategy.

The main benchmarks for email marketing are the average open rate, the average click-through rate, the average unsubscribe rate, the average click-to-open rate, and the average bounce rate. Combining all of these things together can give marketers a good idea of what kind of email gets the attention, keeps the interest with the target audience, and shows them what can still be improved upon to make them better.

Lauren McGuire

Written by

Lauren McGuire

Lauren McGuire is a seasoned digital marketing and operations leader with over a decade of experience driving growth, innovation, and integration across diverse industries. She's had great success leading national digital operations spanning Paid Media, Influencer, and Social channels to deliver scalable, high-impact solutions. Known for her ability to design and implement systems that streamline workflows, foster cross-functional collaboration, and enhance performance, Lauren has played a pivotal role in shaping digital strategy for major brands in corporate, consumer, travel, healthcare, and lifestyle sectors. She is a trusted partner to senior leadership, guiding new business development, integrating emerging technologies like AI, and ensuring readiness for rapid market shifts. Lauren's career includes leadership roles in the agency world where she consistently delivered measurable results in media performance, team development, and revenue growth. With expertise in digital strategy, operational excellence, and advanced marketing techniques, she thrives on turning complex challenges into clear, actionable plans that drive sustainable success. She holds a Bachelor of Arts in Communication with a specialization in Public Relations/Advertising from Loyola University Maryland, along with a Business Administration minor from the AACSB-accredited Sellinger School of Business.

View all articles by Lauren McGuire

Get in touch

Let's build your next chapter.

Tell us what you're working on. A senior strategist will respond within one business day.

Email
info@5wpr.com
Phone
212.999.5585
Offices
New York · HQ469 7th Avenue, Floor 8
New York, NY 10018
Miami100 SE 2nd Street, Floor 38
Miami, FL 33131
Tampa110 South 12th Street
Tampa, FL 33602