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Media Relations · Published March 27, 2017

Ronn Torossian
Founder & Chairman, 5W

Why PR is so Important for Consumer Electronics

consumer marketing public relations strategies for brands
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Electronics are applicable to all walks of life. With the emergence of influencer marketing, it’s vital that your brand is on point with its PR messaging. Here are some tips on why a strong Public Relations campaign is needed for your Consumer Electronics brand.

Social Media

Consumers electronics are particularly popular with the younger generation. The recent expansion of social media has made advertisements, notifications, and marketing more accessible than ever. If a company has a proficient PR team, they will be able to easily connect with the public. Familiarity with this sort of technology should not be taken for granted. Due to the wealth of settings and personalized features on these applications, there are clever ways to spread the word efficiently. Therefore, a strong presence on social media is essential for any consumer electronics business.

Evolving electronics

This is a rapidly evolving industry. Every year, improved electronics appear on the open market. Unlike other industries with forms of longevity, consumer electronics have predetermined shelf lives that come and go. In order to inform buyers of these new products, PR is an absolutely necessary department. If a company has a weak PR team, their consumers might be unaware of innovative and exciting products. In particular, people are interested in upgrades for their current devices. It is important to organize PR and inform the community of recent developments.

Size of demographic

Compared to other industries, consumer electronics is unusually large. Consumers include homeowners, students, the elderly, and more. Because everybody values electronics for productivity, these devices are a priority for nearly all buyers. The best way to spread information is through repeated PR. While other smaller industries might spread the word via bulletins or local conventions, these methods fall short when it comes to electronics. It is necessary to use mass communication to reach all of the population.

Reputation

PR is also responsible for upholding community relations and standards. This includes constant communication via email and feedback systems that allow anonymity. In the consumer electronics industry, there are naturally a large number of complaints and concerns. If a PR team is able to quell these problems without a hitch, they will be able to maintain a solid reputation. When the public is highly judgmental, it is this department's responsibility to uphold a good image. Future electronics sales are on the line.
Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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