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5WPR News · Published November 27, 2023

Ronn Torossian
Founder & Chairman, 5W

How to Effectively Use Hashtags in Your Campaign

hashtag social media marketing strategy and tips
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Hashtags have become a ubiquitous part of today's digital culture. From social media platforms like Instagram and X to newer players like TikTok, hashtags play a vital role in content discovery and engagement. If a company wants to enhance the visibility of its campaign and connect with a broader audience, it's essential to understand how to use hashtags effectively.

Why use hashtags?

Hashtags help content reach a broader audience. When users search or click on a hashtag, they can see all the posts associated with it. This means a brand's content can be discovered by people who aren't already following that brand. Hashtags also help categorize content. They provide context for posts and make them relevant to specific topics or trends. Trending hashtags are an excellent way to join conversations about current events or popular culture. By using relevant trending hashtags, content can gain traction quickly. If a company creates a unique branded hashtag, the audience can use it to share their experiences with the brand's products or services. This user-generated content can boost a brand's visibility and credibility.

Instagram

Before posting on Instagram, research the most relevant and popular hashtags for that type of content. Tools like Instagram's search bar, RiteTag, or Hashtagify can help brands find trending and suitable hashtags. Make a list of both broad and niche hashtags. Brands can use their names or the names of their campaigns to create unique, branded hashtags. Encourage the audience to use this hashtag when sharing content related to the brand or campaign. It's a good practice to use a mix of popular, moderately popular, and niche hashtags. This approach can help brands reach a broad and engaged audience. Don't use irrelevant hashtags just to gain visibility. Instagram's algorithm can penalize accounts for this behavior. Make sure the hashtags used are directly related to the content. To maintain a clean look, companies can hide the hashtags. After writing the caption, click the "..." button, and then type the hashtags. Instagram will hide them under a "More" button.

TikTok

TikTok's algorithm relies heavily on hashtags, making them a crucial part of the platform's content discovery. TikTok's Discover page highlights trending hashtags. This is an excellent way to discover what's currently popular and relevant. Users can click on a hashtag to see the top videos using it. Challenges are a significant part of TikTok's culture. Creating a branded challenge with a unique hashtag can encourage user-generated content. It's an effective way to increase brand engagement and awareness. TikTok users often look for specific content. Similar to Instagram, use a mix of popular and niche hashtags. Don't go overboard as TikTok recommends using about 3-5 hashtags per video.

X

X, formerly known as Twitter, is where hashtags gained their initial popularity. The platform is all about real-time conversations and trending topics. Keep an eye on the trending topics tab on X. These are hashtags or phrases that are currently popular. Joining these conversations can help brands reach a broader audience with their content. Unlike Instagram or TikTok, it's not necessary to use multiple hashtags in a single tweet. One or two relevant hashtags can suffice. Tweets that are too "hashtag heavy" can appear spammy.

Ronn Torossian

Written by

Ronn Torossian

Ronn Torossian is Founder and Chairman of 5W , the AI Communications Firm. He founded 5W in 2003 and built it into one of the largest independent public relations and digital marketing firms in the United States, with senior practitioners serving corporate communications , consumer brands , technology , financial services , health and wellness , beauty , gaming , crisis communications , and public affairs . Under his leadership, 5W defined AI Communications, building brand authority across ChatGPT , Claude , Perplexity , Gemini , and Google AI Overviews, alongside earned media, digital, GEO, and influencer channels. Industry Recognition 5W has been recognized as a top U.S. PR agency by O’Dwyer’s , Agency of the Year in the American Business Awards , Grand Stevie Most Honored PR Agency, a Ragan Top Place to Work in Communications 2026, Digiday WorkLife Employer of the Year, and a PRovoke Top 50 Global PR Agency. Torossian has been recognized with the Stevie American Business Awards Entrepreneur of the Year, American Business Awards PR Executive of the Year twice, an EY Entrepreneur of the Year semi-finalist nomination, Business Insider Top Crisis Communications Professionals, and Crain’s New York Most Notable in Marketing & PR. Research Franchise 5W’s research franchise has become an industry reference for measuring brand visibility inside AI-generated answers, including the AI Visibility Index Series , The GEO Reckoning , The Missing Rung Report, and the 5W AI Power User Study , which identified a 99-point AI favorability gap. Crisis Communications Torossian is one of the world’s foremost crisis communications experts. He has counseled blue chip companies, public company boards, founders, and public figures through ransomware incidents, data breaches, regulatory investigations, high-stakes litigation, activist investors, product recalls, and reputational crises. He has taught crisis communications at Harvard University . Media & Commentary Torossian appears on CNN and CNBC . He is a contributing columnist for Forbes and the New York Observer , his writing on AI communications and brand reputation is published on his personal site, and his commentary has appeared in the Wall Street Journal , Entrepreneur , Adweek , PRWeek , and O’Dwyer’s . Published Work Torossian is the author of For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations , now in its second edition and used in university and graduate communications programs. He continues that commentary on his own publishing platform , where he writes about reputation, crisis, and AI-mediated discovery. Owner and Publisher, Everything-PR Network Torossian is owner and publisher of the Everything-PR Network , an independent intelligence platform covering public relations, marketing, AI communications, and adjacent industries across 30 publications. Everything-PR is editorially independent from 5W, with published editorial standards and ethics standards . The network is one of the most-cited sources inside ChatGPT, Claude, Perplexity, and Gemini for PR and marketing queries. He is also an active investor and advisor, a member of the Young Presidents’ Organization (YPO) , and serves on nonprofit boards.

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